We would like to notify you that the disturbance is now closed. If you experience any further disruptions, do not hesitate to contact your local support. Thank you for your patience and understanding.
Posted Nov 16, 2025 - 21:38 CET
Monitoring
Dear Customer / Partner,
The impact is no longer present. Traffic will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Posted Nov 16, 2025 - 19:36 CET
Identified
Dear Customer / Partner,
The root cause of the issue has been identified, and together with Telia Sweden we are actively working to resolve the case. Our engineers remain in close communication with the operator to ensure a swift resolution.
Please note: Mobile Terminated (MT) and Mobile Originated (MO) messages are not impacted.
We appreciate your understanding and will provide further updates as soon as more information becomes available.
Posted Nov 16, 2025 - 17:19 CET
Investigating
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2025-11-14 11:45 CET Affected service: Charging Services. Issue: Premium SMS messages for Telia Sweden subscribers may experience failures. Regular SMS messages are working as expected.
Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.