[A1 Austria] [WebSMS] [LinkEngage] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Sir or Madam,

We would like to notify you that the disturbance is now closed.
If you experience any further issues, do not hesitate to contact your local support.
Thank you for your patience and understanding.

Best regards,
Your LINK Mobility Team
Posted Jul 09, 2025 - 14:10 CEST

Monitoring

Dear Sir or Madam,

We would like to inform you that the disturbance regarding the operator A1 Austria has been resolved.

Our services will remain closely monitored for the next 2 hours to ensure continued stability.

Thank you for your understanding.
Posted Jul 09, 2025 - 11:56 CEST

Investigating

Dear Sir or Madam,

We would like to inform you that there may currently be a partial failure with regard to incoming messages to the operator A1 Austria.

Affected systems: Mobile Originated messages
Impact: incoming messages to A1 long numbers and from A1 subscribers to 08* numbers

We are working closely with the Operator to address the issue. We will provide updates as soon as there are any new details.

Thank you for your understanding!

Best regards,
Your LINK Mobility Team
Posted Jul 09, 2025 - 10:49 CEST
This incident affected: WebSMS (SMS MO) and MyLINK Engage (linkmobility.eu) (SMS MO).