Monitoring - Dear Customer / Partner,
The impact is no longer present, NEXT platform will remain under close observation for the next 24 hours.
Oct 23, 2024 - 13:33 CEST
The impact is no longer present, NEXT platform will remain under close observation for the next 24 hours.
Oct 23, 2024 - 13:33 CEST
Identified - Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance regarding CRM Groups.
Start Date & Time: 2024-10-08 06:00 CEST
Impact: Batch sending towards CRM Groups via NEXT Sender is unavailable. The CRM (Contact management) is failing to fetch all contact information and the messages do not initiate the sending process.
Our engineers already identified the problem and are actively working on a fix. We apologize for the inconvenience caused.
Oct 22, 2024 - 18:39 CEST
We would like to notify you about an unscheduled system disturbance regarding CRM Groups.
Start Date & Time: 2024-10-08 06:00 CEST
Impact: Batch sending towards CRM Groups via NEXT Sender is unavailable. The CRM (Contact management) is failing to fetch all contact information and the messages do not initiate the sending process.
Our engineers already identified the problem and are actively working on a fix. We apologize for the inconvenience caused.
Oct 22, 2024 - 18:39 CEST
myLINK Portal
Operational
Web Portal
Operational
Statistics
Operational
Message Logs
Operational
Credentials Management
Operational
Callback Management
Operational
Keyword Management
Operational
Number Management
Operational
Provisioning
Operational
Login Method
Operational
myLINK SMS API
Operational
API api.linkmobility.com
Operational
SMS Mobile Originated (MO)
Operational
SMS Mobile Terminated (MT)
Operational
SMS Delivery Report (DLR)
Operational
RCS
Operational
WhatsApp
Operational
CGI
?
Operational
API n-eu.linkmobility.io
Operational
API c-eu.linkmobility.io
Operational
API s-eu.linkmobility.io
Operational
API no.linkmobility.io
Operational
API *.sp247.net
Operational
SMS MO
?
Operational
SMS MT
?
Operational
DLR
?
Operational
OTT Channels
?
Operational
CHARGING
Operational
Xenioo
Operational
GW2
Operational
SMS Traffic
Operational
Network/ISP
Operational
LINK Engage
Operational
Other
Operational
InTouch
Operational
Link InTouch SMS API
Operational
Link InTouch Web
Operational
Link InTouch Lookup API
Operational
Link Multi-Channel
Operational
Whatsapp
Operational
RCS
Operational
Viber
Operational
Link Conversation
Operational
Xenioo
Operational
MarketingPlatform
Operational
Application
Operational
API
Operational
Connector
Operational
Flow
Operational
Segmentation
Operational
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
MyLink
Operational
Messages
Operational
Insights
Operational
Contacts
Operational
Web Portal
Operational
SMSAPI SE
?
Operational
Webpage - www.smsapi.se
Operational
Customer portal - portal.smsapi.se
Operational
API - api.smsapi.se
Operational
SMS MT
?
Operational
SMS MO
?
Operational
DLR
?
Operational
SMSAPI BG
?
Operational
Webpage - www.smsapi.bg
Operational
Customer portal - portal.smsapi.bg
Operational
API - api.smsapi.bg
Operational
SMS MT
?
Operational
SMS MO
?
Operational
DLR
?
Operational
SMSAPI RO
Operational
Webpage - www.smsapi.ro
Operational
Customer portal - portal.smsapi.ro
Operational
API - api.smsapi.ro
Operational
SMS MT
Operational
SMS MO
Operational
DLR
Operational
Salesforce Marketing Cloud Connector
Operational
SMS Part
Operational
RICH SMS
Operational
URL Shortener
Operational
Application
Operational
Turnpike
Operational
SMS Traffic
Operational
Network/ISP
Operational
Other
Operational
Umbrella
Operational
General
Operational
SMS Inbox
Operational
Push
Operational
Permission
Operational
Subscription
Operational
WebSMS On-Premise Platform
Operational
api.websms.com
Operational
ftp.websms.com
Operational
mail.websms.com
Operational
smpp.websms.com
Operational
app.websms.com
Operational
forms.websms.com
Operational
SMS MO
Operational
SMS MT
Operational
DLR
Operational
WebSMS Cloud Platform
Operational
api.linkmobility.eu
Operational
ftp.linkmobility.eu
Operational
mail.linkmobility.eu
Operational
smpp.linkmobility.eu
Operational
app.linkmobility.eu
Operational
go.linkmobility.eu
Operational
forms.linkmobility.eu
Operational
SMS MO
Operational
SMS MT
Operational
DLR
Operational
Xenioo
Operational
Cluster #1
Operational
App
Operational
App02
Operational
App03
Operational
Routing
Operational
SMS
Operational
RCS
Operational
WhatsApp
Operational
ViaNett
Operational
NEXT
Operational
Mobile Invoice
Operational
Operators - Link Countries
Operational
Sweden
Operational
Norway
Operational
United Kingdom
Operational
Denmark
Operational
Germany
Operational
Latvia
Operational
Estonia
Operational
Spain
Operational
Romania
Operational
Finland
Operational
Bulgaria
Operational
Poland
Operational
France
Operational
Italy
Operational
Austria
Operational
Operators - rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[CGI][Link Multi-Channel][23.10.2024] Scheduled maintenance- Network Equipment Upgrade in datacenter
Oct 23, 2024 23:00 - Oct 24, 2024 01:00 CEST
Dear Customer,
We are planning to upgrade our infrastructure. There will be a maintenance period from:
Start: 23.10.2024, 23:00 CET
End: 24.10.2024, 01:00 CET
Description: Hardware maintenance in our Stockholm datacenter, involving the recabling from older Procurve switches to newer equipment.
Impact: During this maintenance, customers may experience brief connectivity interruptions, but any disruptions will be minimal and not exceed 5 minutes. Specifically:
- A brief disruption in connectivity towards n-eu.linkmobility.io.
- Minor connection fluctuations may occur on our Telia connections in Sweden, but they are expected to be very brief.
- A brief disruption in connectivity towards the wsx REST services and smpp2/4.sp247.net.
- Please note that Link Multi-Channel services, which use the same endpoint as CGI for sending both SMS and WhatsApp messages, may also experience brief interruptions. However, a backup connection will ensure these disturbances will be minimal and hardly noticeable to customers.
We apologize for the inconvenience caused. If you have any questions or concerns, please contact support
Posted on Oct 02, 2024 - 12:43 CEST
We are planning to upgrade our infrastructure. There will be a maintenance period from:
Start: 23.10.2024, 23:00 CET
End: 24.10.2024, 01:00 CET
Description: Hardware maintenance in our Stockholm datacenter, involving the recabling from older Procurve switches to newer equipment.
Impact: During this maintenance, customers may experience brief connectivity interruptions, but any disruptions will be minimal and not exceed 5 minutes. Specifically:
- A brief disruption in connectivity towards n-eu.linkmobility.io.
- Minor connection fluctuations may occur on our Telia connections in Sweden, but they are expected to be very brief.
- A brief disruption in connectivity towards the wsx REST services and smpp2/4.sp247.net.
- Please note that Link Multi-Channel services, which use the same endpoint as CGI for sending both SMS and WhatsApp messages, may also experience brief interruptions. However, a backup connection will ensure these disturbances will be minimal and hardly noticeable to customers.
We apologize for the inconvenience caused. If you have any questions or concerns, please contact support
Posted on Oct 02, 2024 - 12:43 CEST
[MyLink 2.0] [2024-11-01] Planned Maintenance
Nov 1, 2024 15:00-17:00 CET
Dear Customer/Partner,
We would like to inform you about planned maintenance on the myLINK 2.0 platform.
Start Date & Time: 2024-11-01 15:00 CEST
End Date & Time: 2024-11-01 17:00 CEST
Affected Services: SMS, WhatsApp, RCS traffic (outbound & inbound).
Impact: During the maintenance window, core services may not be working.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on Oct 16, 2024 - 10:01 CEST
We would like to inform you about planned maintenance on the myLINK 2.0 platform.
Start Date & Time: 2024-11-01 15:00 CEST
End Date & Time: 2024-11-01 17:00 CEST
Affected Services: SMS, WhatsApp, RCS traffic (outbound & inbound).
Impact: During the maintenance window, core services may not be working.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on Oct 16, 2024 - 10:01 CEST
[myLINK 2.0][2024-11-08] Planned Maintenance
Nov 8, 2024 15:00-17:00 CET
Dear Customer/Partner,
We would like to inform you about planned maintenance on the myLINK 2.0 platform.
Start Date & Time: 2024-11-08 15:00 CEST
End Date & Time: 2024-11-08 17:00 CEST
Affected Services: SMS, WhatsApp, RCS traffic (outbound & inbound).
Impact: During the maintenance window, core services may not be working.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on Oct 03, 2024 - 10:27 CEST
We would like to inform you about planned maintenance on the myLINK 2.0 platform.
Start Date & Time: 2024-11-08 15:00 CEST
End Date & Time: 2024-11-08 17:00 CEST
Affected Services: SMS, WhatsApp, RCS traffic (outbound & inbound).
Impact: During the maintenance window, core services may not be working.
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on Oct 03, 2024 - 10:27 CEST