Investigating - Dear Sir or Madam,
We would like to inform you that there may currently be a partial failure with regard to incoming messages to the operator A1 Austria.
Affected systems: Mobile Originated messages
Impact: incoming messages to A1 long numbers and from A1 subscribers to 08* numbers
We are working closely with the Operator to address the issue. We will provide updates as soon as there are any new details.
Thank you for your understanding!
Best regards,
Your LINK Mobility Team
Jul 09, 2025 - 10:49 CEST
We would like to inform you that there may currently be a partial failure with regard to incoming messages to the operator A1 Austria.
Affected systems: Mobile Originated messages
Impact: incoming messages to A1 long numbers and from A1 subscribers to 08* numbers
We are working closely with the Operator to address the issue. We will provide updates as soon as there are any new details.
Thank you for your understanding!
Best regards,
Your LINK Mobility Team
Jul 09, 2025 - 10:49 CEST
CGI
?
Operational
API n-eu.linkmobility.io
Operational
API c-eu.linkmobility.io
Operational
API s-eu.linkmobility.io
Operational
API no.linkmobility.io
Operational
API *.sp247.net
Operational
SMS MO
?
Operational
SMS MT
?
Operational
DLR
?
Operational
OTT Channels
?
Operational
CHARGING
Operational
Xenioo
Operational
AddressLookup
Operational
MyLINK API's
Operational
SMS api.linkmobility.com
Operational
SMS Mobile Originated (MO)
Operational
SMS Mobile Terminated (MT)
Operational
SMS Delivery Report (DLR)
Operational
RCS
Operational
WhatsApp
Operational
Email REST API
Operational
Email SMTP
Operational
MyLINK Portal
Operational
Web Portal
Operational
Statistics
Operational
Message Logs
Operational
Credentials Management
Operational
Callback Management
Operational
Keyword Management
Operational
Number Management
Operational
Provisioning
Operational
Login Method
Operational
Email
Operational
MyLINK Connect (Xenioo)
Operational
America
Operational
Europe
Operational
Version 1 (Legacy)
Operational
Channel Delivery
Operational
MyLINK Engage (linkmobility.eu)
?
Partial Outage
api.linkmobility.eu
Operational
ftp.linkmobility.eu
Operational
mail.linkmobility.eu
Operational
smpp.linkmobility.eu
Operational
app.linkmobility.eu
Operational
go.linkmobility.eu
Operational
forms.linkmobility.eu
Operational
SMS MO
Partial Outage
SMS MT
Operational
DLR
Operational
MyLINK Payment (Mobile Invoice)
Operational
MyLINK LookUp (InTouch)
Operational
Link InTouch SMS API
Operational
Link InTouch Web
Operational
Link InTouch Lookup API
Operational
GW2
Operational
SMS Traffic
Operational
Network/ISP
Operational
LINK Engage
Operational
Other
Operational
LINK Mobility France
Operational
SMS Platform
Operational
MyLINK France
Operational
Link Multi-Channel
Operational
Whatsapp
Operational
RCS
Operational
Viber
Operational
Link Conversation
Operational
MyLINK Connect (Xenioo)
Operational
MarketingPlatform
Operational
Application
Operational
API
Operational
Connector
Operational
Flow
Operational
Segmentation
Operational
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
MyLink
?
Operational
Messages
Operational
Insights
Operational
Contacts
Operational
Web Portal
Operational
SMSAPI BG
?
Operational
Webpage - www.smsapi.bg
Operational
Customer portal - portal.smsapi.bg
Operational
API - api.smsapi.bg
Operational
SMS MT
?
Operational
SMS MO
?
Operational
DLR
?
Operational
SMSAPI RO
Operational
Webpage - www.smsapi.ro
Operational
Customer portal - portal.smsapi.ro
Operational
API - api.smsapi.ro
Operational
SMS MT
Operational
SMS MO
Operational
DLR
Operational
Salesforce Marketing Cloud Connector
Operational
SMS Part
Operational
RICH SMS
Operational
URL Shortener
Operational
Application
Operational
Umbrella
Operational
General
Operational
SMS Inbox
Operational
Push
Operational
Permission
Operational
Subscription
Operational
WebSMS
?
Partial Outage
api.websms.com
Operational
ftp.websms.com
Operational
mail.websms.com
Operational
smpp.websms.com
Operational
app.websms.com
Operational
forms.websms.com
Operational
SMS MO
Partial Outage
SMS MT
Operational
DLR
Operational
Legacy connections and portals
Operational
NEXT
Operational
ViaNett
Operational
Operators - Link Countries
Operational
Austria
Operational
Bulgaria
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Norway
Operational
Poland
Operational
Romania
Operational
Spain
Operational
Sweden
Operational
United Kingdom
Operational
Operators - rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Omnichannel (OC Suite)
Operational
OCP
Operational
OCM
Operational
Message Template Designer (MTD)
Operational
RCS
Operational
WhatsApp
Operational
Viber
Operational
Voice
Operational
Email Channel
Operational
Web Experience
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Link Mobility France] Planned Maintenance on OCP Jul 22, 2025 22:00-23:30 CEST
Dear Customer / Partner,
We would like to inform you about a planned maintenance on Link Mobility France systems.
Start Date & Time: 2025-07-22 at 22:00 CEST
End Date & Time: 2025-07-22 at 23:30 CEST
Impact:
The campaign and messaging functionalities on OCP will be unavailable for approximately 90 minutes. Some messages may not be processed or could be lost during the maintenance timeframe.
Please note that the core platform will remain fully operational and will not be affected by this maintenance.
We apologize for any inconvenience this may cause.
If you have any questions or concerns, please don’t hesitate to contact our support team.
Posted on Jul 08, 2025 - 17:18 CEST
We would like to inform you about a planned maintenance on Link Mobility France systems.
Start Date & Time: 2025-07-22 at 22:00 CEST
End Date & Time: 2025-07-22 at 23:30 CEST
Impact:
The campaign and messaging functionalities on OCP will be unavailable for approximately 90 minutes. Some messages may not be processed or could be lost during the maintenance timeframe.
Please note that the core platform will remain fully operational and will not be affected by this maintenance.
We apologize for any inconvenience this may cause.
If you have any questions or concerns, please don’t hesitate to contact our support team.
Posted on Jul 08, 2025 - 17:18 CEST
[CGI] Planned Update to TLS Cipher Configurations [SCHEDULED] Oct 15, 2025 09:00-23:00 CEST
Dear Customer/Partner,
We would like to inform you about a scheduled update to the TLS cipher configurations on our web infrastructure. This update will affect the following API endpoints used for sending SMS, WhatsApp, address lookup and managing configurations such as gates and keywords:
n-eu.linkmobility.io
c-eu.linkmobility.io
s-eu.linkmobility.io
http://wsx.sp247.net
Effective Date: October 15, 2025
As part of this update, support for the following legacy TLS 1.2 ciphers will be discontinued on 2025-10-15:
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e)
TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f)
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d)
TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)
Please note that TLS ciphers in version 1.2 will remain unchanged only for following:
TLS Ciphers
1.2 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)
Please note that TLS ciphers in version 1.3 will not be changed and remain as below:
TLS Ciphers
1.3 TLS_AES_128_GCM_SHA256 (0x1301)
TLS_AES_256_GCM_SHA384 (0x1302)
TLS_CHACHA20_POLY1305_SHA256 (0x1303)
Impact:
No downtime is expected during this update.
Existing supported cipher configurations (TLS 1.2 excluding the ones mentioned above and TLS 1.3) will remain available until the cutoff date.
We strongly recommend that all clients migrate to TLS 1.3 to ensure optimal performance and security.
Important Notice: If your systems currently rely on any of the deprecated ciphers listed above, please update your configuration before October 15, 2025, to avoid connectivity issues.
Need Assistance?
If you require assistance or would like to test the updated cipher compatibility in advance, please contact your local support representative.
Thank you for your attention and cooperation.
Posted on Jul 04, 2025 - 15:06 CEST
We would like to inform you about a scheduled update to the TLS cipher configurations on our web infrastructure. This update will affect the following API endpoints used for sending SMS, WhatsApp, address lookup and managing configurations such as gates and keywords:
n-eu.linkmobility.io
c-eu.linkmobility.io
s-eu.linkmobility.io
http://wsx.sp247.net
Effective Date: October 15, 2025
As part of this update, support for the following legacy TLS 1.2 ciphers will be discontinued on 2025-10-15:
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e)
TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f)
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d)
TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)
Please note that TLS ciphers in version 1.2 will remain unchanged only for following:
TLS Ciphers
1.2 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)
Please note that TLS ciphers in version 1.3 will not be changed and remain as below:
TLS Ciphers
1.3 TLS_AES_128_GCM_SHA256 (0x1301)
TLS_AES_256_GCM_SHA384 (0x1302)
TLS_CHACHA20_POLY1305_SHA256 (0x1303)
Impact:
No downtime is expected during this update.
Existing supported cipher configurations (TLS 1.2 excluding the ones mentioned above and TLS 1.3) will remain available until the cutoff date.
We strongly recommend that all clients migrate to TLS 1.3 to ensure optimal performance and security.
Important Notice: If your systems currently rely on any of the deprecated ciphers listed above, please update your configuration before October 15, 2025, to avoid connectivity issues.
Need Assistance?
If you require assistance or would like to test the updated cipher compatibility in advance, please contact your local support representative.
Thank you for your attention and cooperation.
Posted on Jul 04, 2025 - 15:06 CEST