Dear Customer / Partner,
We would like to inform you about planned maintenance on the Marketing Platform.
Start: 01.09.2026, 21:30 CEST
End: 01.09.2026, 23:00 CEST
During this maintenance window, we will upgrade the Green Arrow engine to a newer software version. This update is intended to improve platform stability, performance, and overall service reliability.
Expected Impact:
- Temporary service interruptions may occur during the maintenance window.
- Email sending may experience increased response times or temporary unavailability.
- Message processing may be delayed while upgrade activities are in progress.
Affected Services / Customers:
- Marketing Platform
- MyLink 2.0 Email API
- All customers utilizing these services
We recommend that customers avoid scheduling business-critical email campaigns during the maintenance window.
We apologize for any inconvenience this maintenance may cause. If you have any questions or concerns, please contact our support team.
Posted on
Aug 25, 2026 - 13:28 CEST
Dear Customer / Partner,
We would like to inform you about planned maintenance on the SMSAPI RO platform.
Start Date & Time: 2026-09-01 22:00 CEST
End Date & Time: 2026-09-02 01:00 CEST
Impact: During this maintenance window, the affected components listed below may experience temporary unavailability. While our technical teams will work to minimize service disruption, access to the portal and API services, as well as message processing (SMS MT, SMS MO, DLRs), may be intermittently restricted until the maintenance is completed.
Affected Services:
Customer portal - portal.smsapi.ro
API - api.smsapi.ro
SMS Mobile Terminated
SMS Mobile Originated
DLR - Delivery Reports
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on
Aug 12, 2026 - 10:33 CEST
Dear Customer / Partner,
We would like to inform you about planned maintenance on the SMSAPI BG platform.
Start Date & Time: 2026-09-03 22:00 CEST
End Date & Time: 2026-09-04 01:00 CEST
Impact: During this maintenance window, the affected components listed below may experience temporary unavailability. While our technical teams will work to minimize service disruption, access to the portal and API services, as well as message processing (SMS MT, SMS MO, DLRs), may be intermittently restricted until the maintenance is completed.
Affected Services:
Customer portal - portal.smsapi.bg
API - api.smsapi.bg
SMS Mobile Terminated
SMS Mobile Originated
DLR - Delivery Reports
We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on
Sep 03, 2026 - 22:00 CEST
In collaboration with our internet service provider, planned network maintenance activities will be performed to further enhance the resilience of our connectivity infrastructure. The implementation activities will be carried out by our infrastructure partner, while LINK Mobility teams will actively monitor, validate, and coordinate all activities throughout the maintenance window.
Maintenance Window
07 September 2026, 00:00 – 04:00 CEST
What is being done?
Following the incident experienced in June 2026, our infrastructure partner will perform corrective activities designed to restore the intended active-active routing configuration and validate automated failover capabilities across redundant network paths. LINK Mobility engineering and operations teams will monitor the activity and verify the results throughout the maintenance window.
Affected Services
The following services may be affected during the maintenance window:
- API n-eu.linkmobility.io
- API c-eu.linkmobility.io
- API s-eu.linkmobility.io
Potential Impact
No prolonged service interruption is expected. However, during routing failover tests, customers may experience brief connectivity disruptions, increased latency, or temporary interruptions while network traffic converges between redundant network paths. Any impact is expected to be short-lived.
Mitigation Measures
- Dedicated engineering teams from both organizations will monitor the environment throughout the activity.
- Continuous validation and testing will be performed during each implementation phase.
- LINK Mobility Service Monitoring and Incident Response teams will be actively engaged for the duration of the maintenance window.
- Communication channels between LINK Mobility and the infrastructure provider will remain active throughout the activity to ensure rapid response to any issues identified.
- The endpoint wsx.sp247.net will remain fully operational throughout the maintenance window and can be used as an alternative endpoint if required.
We will provide updates throughout the maintenance window and confirm once all activities have been successfully completed.
If you have any questions, please contact your local support department.
Posted on
Aug 24, 2026 - 13:55 CEST