Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Telia in Sweden.
Start Date & Time: 2025-11-14 11:45 CET
Affected service: Charging Services.
Issue: Premium SMS messages for Telia Sweden subscribers may experience failures. Regular SMS messages are working as expected.

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

Nov 14, 2025 - 15:37 CET
CGI Partial Outage
90 days ago
99.98 % uptime
Today
API n-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API c-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API s-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API *.sp247.net Operational
90 days ago
100.0 % uptime
Today
SMS MO ? Operational
90 days ago
100.0 % uptime
Today
SMS MT ? Operational
90 days ago
100.0 % uptime
Today
DLR ? Operational
90 days ago
100.0 % uptime
Today
OTT Channels ? Operational
90 days ago
100.0 % uptime
Today
CHARGING Partial Outage
90 days ago
99.78 % uptime
Today
Xenioo Operational
90 days ago
100.0 % uptime
Today
AddressLookup Operational
90 days ago
100.0 % uptime
Today
GW2 Operational
90 days ago
100.0 % uptime
Today
SMS Traffic Operational
90 days ago
100.0 % uptime
Today
Network/ISP Operational
90 days ago
100.0 % uptime
Today
LINK Engage Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Legacy Platform Suite Operational
90 days ago
100.0 % uptime
Today
NEXT Operational
90 days ago
100.0 % uptime
Today
ViaNett Operational
90 days ago
100.0 % uptime
Today
Link Mobility France Operational
90 days ago
100.0 % uptime
Today
SMS Platform Operational
90 days ago
100.0 % uptime
Today
MYLINKFR Operational
90 days ago
100.0 % uptime
Today
Link Multi-Channel Operational
90 days ago
100.0 % uptime
Today
Whatsapp Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Link Conversation Operational
90 days ago
100.0 % uptime
Today
MyLINK Connect (Xenioo) Operational
90 days ago
100.0 % uptime
Today
MarketingPlatform Operational
90 days ago
99.99 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Connector Operational
90 days ago
100.0 % uptime
Today
Flow Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
EMAIL service Operational
SMS service Operational
Firebase service Operational
Website Operational
90 days ago
99.98 % uptime
Today
MyLINK API's Operational
90 days ago
99.97 % uptime
Today
SMS api.linkmobility.com Operational
90 days ago
100.0 % uptime
Today
SMS Mobile Originated (MO) Operational
90 days ago
99.99 % uptime
Today
SMS Mobile Terminated (MT) Operational
90 days ago
99.84 % uptime
Today
SMS Delivery Report (DLR) Operational
90 days ago
99.99 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
99.99 % uptime
Today
Email REST API Operational
90 days ago
100.0 % uptime
Today
Email SMTP Operational
90 days ago
100.0 % uptime
Today
MyLINK Connect (Xenioo) Operational
90 days ago
99.98 % uptime
Today
America Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.93 % uptime
Today
Version 1 (Legacy) Operational
90 days ago
100.0 % uptime
Today
Channel Delivery Operational
90 days ago
100.0 % uptime
Today
MyLINK Engage (linkmobility.eu) Operational
90 days ago
100.0 % uptime
Today
api.linkmobility.eu ? Operational
90 days ago
100.0 % uptime
Today
ftp.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
mail.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
smpp.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
app.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
go.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
forms.linkmobility.eu Operational
90 days ago
100.0 % uptime
Today
SMS MO Operational
90 days ago
100.0 % uptime
Today
SMS MT Operational
90 days ago
100.0 % uptime
Today
DLR Operational
90 days ago
100.0 % uptime
Today
MyLINK LookUp (InTouch) Operational
90 days ago
99.93 % uptime
Today
Link InTouch SMS API Operational
90 days ago
99.95 % uptime
Today
Link InTouch Web Operational
90 days ago
99.89 % uptime
Today
Link InTouch Lookup API Operational
90 days ago
99.95 % uptime
Today
MyLINK Payment (Mobile Invoice) Operational
90 days ago
100.0 % uptime
Today
MyLINK Payment (Mobile Invoice) Operational
90 days ago
100.0 % uptime
Today
MyLINK Portal Operational
90 days ago
99.95 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
99.57 % uptime
Today
Message Logs Operational
90 days ago
100.0 % uptime
Today
Credentials Management Operational
90 days ago
100.0 % uptime
Today
Callback Management Operational
90 days ago
100.0 % uptime
Today
Keyword Management Operational
90 days ago
100.0 % uptime
Today
Number Management Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Login Method Operational
90 days ago
100.0 % uptime
Today
Email Operational
MyLink Operational
90 days ago
100.0 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Contacts Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Omnichannel (OC Suite) Operational
90 days ago
100.0 % uptime
Today
OCP Operational
90 days ago
100.0 % uptime
Today
OCM Operational
90 days ago
100.0 % uptime
Today
Message Template Designer (MTD) Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Channel Operational
90 days ago
100.0 % uptime
Today
Web Experience Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Connector Operational
90 days ago
100.0 % uptime
Today
SMS Part Operational
90 days ago
100.0 % uptime
Today
RICH SMS Operational
90 days ago
100.0 % uptime
Today
URL Shortener Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
SMSAPI BG Operational
90 days ago
100.0 % uptime
Today
Webpage - www.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
Customer portal - portal.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
API - api.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
SMS MT ? Operational
90 days ago
100.0 % uptime
Today
SMS MO ? Operational
90 days ago
100.0 % uptime
Today
DLR ? Operational
90 days ago
100.0 % uptime
Today
SMSAPI RO Operational
90 days ago
100.0 % uptime
Today
Webpage - www.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
Customer portal - portal.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
API - api.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
SMS MT Operational
90 days ago
100.0 % uptime
Today
SMS MO Operational
90 days ago
100.0 % uptime
Today
DLR Operational
90 days ago
100.0 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
SMS Inbox Operational
90 days ago
100.0 % uptime
Today
Push Operational
90 days ago
100.0 % uptime
Today
Permission Operational
90 days ago
100.0 % uptime
Today
Subscription Operational
90 days ago
100.0 % uptime
Today
WebSMS Operational
90 days ago
100.0 % uptime
Today
api.websms.com Operational
90 days ago
100.0 % uptime
Today
ftp.websms.com Operational
90 days ago
100.0 % uptime
Today
mail.websms.com Operational
90 days ago
100.0 % uptime
Today
smpp.websms.com Operational
90 days ago
100.0 % uptime
Today
app.websms.com Operational
90 days ago
100.0 % uptime
Today
forms.websms.com Operational
90 days ago
100.0 % uptime
Today
SMS MO Operational
90 days ago
100.0 % uptime
Today
SMS MT Operational
90 days ago
100.0 % uptime
Today
DLR Operational
90 days ago
100.0 % uptime
Today
SMS2Voice Operational
90 days ago
100.0 % uptime
Today
Operators - Europe Operational
Austria Operational
Bulgaria Operational
Denmark Operational
Estonia Operational
Finland Operational
France Operational
Germany Operational
Italy Operational
Latvia Operational
Norway Operational
Poland Operational
Romania Operational
Spain Operational
Sweden Operational
United Kingdom Operational
Operators - Rest of the world Operational
Europe Operational
Africa Operational
Americas Operational
Asia Operational
Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MyLINK Connect (Xenioo) Planned maintenance Nov 16, 2025 07:00-09:00 CET

Dear Customer / Partner,

We would like to inform you of a scheduled maintenance window for MyLINK Connect (Xenioo):

Start: 16 November 2025, 07:00 AM CET
End: 16 November 2025, 09:00 AM CET

During this period, MyLINK Connect (Xenioo) services hosted in Europe, USA, and Mexico, along with all related components (including Channel Delivery, Chatbots, and others), will be unavailable for up to 1 hour within the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or need assistance, please contact our support team.

Thank you for your cooperation.

Posted on Oct 30, 2025 - 11:00 CET
n-eu.linkmobility.io response time
Fetching
c-eu.linkmobility.io response time
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s-eu.linkmobility.io response time
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wsx.sp247.net response time
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api.linkmobility.com response time
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Nov 15, 2025

No incidents reported today.

Nov 14, 2025

Unresolved incident: Unscheduled System Disturbance - Telia Sweden Charging Services.

Nov 13, 2025
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays, do not hesitate to contact your local support.
Thank you for your patience and understanding.

Nov 13, 17:53 CET
Monitoring - Dear Customer / Partner,

We would like to inform you that the issue with viewing statistics on the MyLink 2.0 portal has been resolved.

Please note that any missing data may take up to 1 hour to become fully visible.

Our team will continue to closely monitor the services over the next 2 hours to ensure full stability.
We appreciate your patience and understanding

Nov 13, 15:45 CET
Investigating - Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Impact: We are currently experiencing an issue with viewing statistics on the MyLink 2.0 portal.
Please note that all other services are operating normally.

Our team is actively working on a resolution.
We apologize for the inconvenience and appreciate your understanding.

Nov 13, 15:26 CET
Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 CET
Scheduled - Dear Customer / Partner,

We would like to inform you about a planned maintenance on the Omnichannel (OC) portal and Message Template Designer (MTD).

Start Date & Time: 12 November 2025 , 22:00 CET
End Date & Time: 12 November 2025 , 23:00 CET

Impact:
During the maintenance window, the portal will be unavailable.

We apologize for any inconvenience this may cause.
If you have any questions or require further assistance, please do not hesitate to contact our support team.

Oct 29, 18:24 CET
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays, do not hesitate to contact your local support.
Thank you for your patience and understanding.

Nov 12, 17:06 CET
Monitoring - Dear valued Customer/Partner,

We would like to inform you that the issue affecting report generation in the Message Logs section of the MyLINK 2.0 portal has now been resolved.
We would like to emphasize that this incident only impacted the report generation and email delivery of Message Logs reports.
All other services, including inbound and outbound (MO/MT) message delivery, WhatsApp, and email traffic, were fully operational throughout the incident.
We apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Best regards,
LINK Mobility Team

Nov 12, 14:44 CET
Investigating - Dear valued Customer/ Partner

We would like to inform you that we’re currently experiencing an issue in the Message Logs section of the MyLINK 2.0 portal.
Reports generated from the Message Logs are not being delivered by email.

Please note that Mobile Originated, Mobile Terminated messages, and Delivery Reports are processed without any interruptions.

We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information.
We apologize for any inconvenience this may cause and appreciate your patience.

Nov 11, 23:21 CET
Nov 11, 2025
Resolved - Dear Customer / Partner,

For your information, the disturbance towards ICE in Norway has been resolved.

Start Date & Time: 2025-11-11 08:30 CET
End Date & Time: 2025-11-11 13:48 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Nov 11, 15:56 CET
Monitoring - Dear Customer / Partner,

The impact is no longer present, ICE in Norway will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Nov 11, 13:48 CET
Investigating - Dear Customer / Partner,

Please be aware that the delivery issue towards ICE in Norway has reappeared.

Start Date & Time: 2025-11-11 11:00 CET
Affected services: Delivery Reports
Issue: Delayed delivery reports / lower delivery performance

LINK has re-escalated the issue to the operator and is awaiting further updates.
We apologize for the inconvenience and will provide a new update within the next 2 hours or as soon as new information becomes available.

Nov 11, 11:39 CET
Monitoring - Dear Customer / Partner,

The impact is no longer present, ICE in Norway will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Nov 11, 10:51 CET
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards ICE in Norway.

Start Date & Time: 2025-11-11 08:30 CET
Affected services: Delivery Reports.
Issue: Delayed delivery reports.

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

Nov 11, 10:00 CET
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 CET
Scheduled - Dear Customer / Partner,

We are conducting essential upgrades to our systems to enhance performance and reliability within SMSAPI.RO and SMSAPI BG platform.

Start Date & Time: 2025-11-06 22:00 CEST
End Date & Time: 2025-11-06 23:30 CEST

Impact: Customers may experience occasional logouts from the portal and temporary unavailability of short URLs several times for 5–10 minutes during the maintenance window.

We apologise for the inconvenience caused.
If you have any questions or concerns, please contact support.

Oct 22, 09:23 CEST
Nov 5, 2025
Completed - The scheduled maintenance has been completed.
Nov 5, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 07:00 CET
Scheduled - Dear Customer/Partner,

Please be informed that emergency maintenance will take place on live.intouch.no

Start Date & Time: 2025-11-05 07:00 AM CEST
End Date & Time: 2025-11-05 07:30 AM CEST

Impact: Service may be unavailable for customers during the specified time. Features like Local search, vCard and vSMS will no longer be available after the upgrade

We apologise for the inconvenience caused.
If you have any questions or concerns, please contact support.

Nov 4, 16:40 CET
Nov 4, 2025

No incidents reported.

Nov 3, 2025
Resolved - We would like to notify you that the disturbance is now closed.
If you experience any further disruptions, do not hesitate to contact your local support.
Thank you for your patience and understanding.

Nov 3, 10:29 CET
Monitoring - Dear Customer / Partner,

The impact is no longer present. InTouch platform will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Nov 3, 08:22 CET
Investigating - Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience issues when accessing live.intouch.no.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

Nov 3, 08:06 CET
Completed - The scheduled maintenance has been completed.
Nov 3, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 CET
Scheduled - Dear Customer/Partner,

Please be informed that scheduled maintenance will take place on live.intouch.no

Start Date & Time: 2025-11-03 07:00 AM CEST
End Date & Time: 2025-11-03 07:30 AM CEST

Impact: Service may be unavailable for customers during the specified time. Features like Local search, vCard and vSMS will no longer be available after the upgrade

We apologise for the inconvenience caused.
If you have any questions or concerns, please contact support.

Nov 3, 07:00 CET
Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 CET
Scheduled - Dear Customer / Partner,

Please note that additional changes are required following the previous maintenance activity.
Therefore, we need to schedule a new maintenance window for the affected endpoints.

Maintenance Window:
Start Date & Time: 02 Nov 2025, 22:00 CET.
End Date & Time: 02 Nov 2025, 23:30 CET.

During this maintenance, you can expect that endpoints will be unavailable up to 25 minutes each.

- smpp1.sp247.net
- smpp4.sp247.net

Impact:
It will not be possible to send or receive messages on the impacted endpoint during the downtime.

Be advised that if you're using the affected addresses you can temporarily change it to one of the following.

- smpp2.sp247.net
- smpp3.sp247.net

We apologize for the inconvenience.
If you have any questions or concerns, please contact support.

Oct 15, 14:24 CEST
Resolved - Dear Customer / Partner,

We would like to inform you about a recently resolved system disturbance.

Affected service: SMS
Issue: Mobile Terminated messages may have experienced delays.

The issue has been resolved, and services are now operating normally.

Start Date & Time: 2025-11-02 03:00 AM CET
End Date & Time: 2025-11-03 08:20 AM CET

We apologize for any inconvenience this may have caused.

Nov 2, 03:00 CET
Nov 1, 2025

No incidents reported.