We would like to inform you about a planned maintenance on Link Mobility France systems.
Start Date & Time: 2025-07-22 at 22:00 CEST End Date & Time: 2025-07-22 at 23:30 CEST
Impact: The campaign and messaging functionalities on OCP will be unavailable for approximately 90 minutes. Some messages may not be processed or could be lost during the maintenance timeframe. Please note that the core platform will remain fully operational and will not be affected by this maintenance.
We apologize for any inconvenience this may cause. If you have any questions or concerns, please don’t hesitate to contact our support team. Posted on
Jul 08, 2025 - 17:18 CEST
We would like to inform you about a scheduled update to the TLS cipher configurations on our web infrastructure. This update will affect the following API endpoints used for sending SMS, WhatsApp, address lookup and managing configurations such as gates and keywords:
As part of this update, support for the following legacy TLS 1.2 ciphers will be discontinued on 2025-10-15: TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e) TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f) TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028) TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027) TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013) TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d) TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)
Please note that TLS ciphers in version 1.2 will remain unchanged only for following:
Existing supported cipher configurations (TLS 1.2 excluding the ones mentioned above and TLS 1.3) will remain available until the cutoff date.
We strongly recommend that all clients migrate to TLS 1.3 to ensure optimal performance and security.
Important Notice: If your systems currently rely on any of the deprecated ciphers listed above, please update your configuration before October 15, 2025, to avoid connectivity issues.
Need Assistance?
If you require assistance or would like to test the updated cipher compatibility in advance, please contact your local support representative.
Thank you for your attention and cooperation. Posted on
Jul 04, 2025 - 15:06 CEST
We are informing you about an unscheduled system disruption that occurred between July 8th 2025 at 15:36 CEST and July 8th 2025 at 16:25 CEST on T-Mobile's network in Netherlands.
Affected services:
- Mobile Terminated messages
Impact:
During the affected period, mobile terminated messages were delayed.
Please note that the issue has since been resolved. We apologize for any inconvenience this may have caused and appreciate your understanding
Jul 8, 17:30 CEST
We are informing you about an unscheduled system disruption that occurred between 04 July 2025 at 09:28 CEST and 04 July 2025 at 09:42 CEST.
Affected services:
- Message Logs
Impact:
During the affected period, message statuses for SMS were not visible on the MyLINK 2.0 portal. As a result, Delivery Reports were not available for messages sent within that timeframe. Please note that message processing itself was not impacted.
The root cause has been identified, and the issue has since been resolved.
We apologize for any inconvenience this may have caused and appreciate your understanding
Jul 4, 09:30 CEST
We would like to notify you that the disturbance is now closed. If you experience any further issues do not hesitate to contact your local support. Thank you for your patience and understanding
Jul 1, 13:01 CEST
Monitoring -
Dear Customer/Partner,
The supplier has implemented a fix, and the issue is now resolved.
We will continue monitoring the services closely.
Jul 1, 10:54 CEST
Investigating -
Dear Customer/Partner
Please be informed that we are currently experiencing issues with the Intouch platform affecting address lookup for Swedish and Danish numbers.
Impacted service: Address Lookup for Danish and Swedish numbers. Please note that the lookup service for Norwegian numbers is working correctly.
Link Mobility is in contact with the supplier regarding this issue. We will keep you informed of any significant updates.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.
Jul 1, 09:28 CEST
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding
Jul 1, 09:30 CEST
Monitoring -
Dear Customer / Partner,
This is a quick update regarding the connection to Nuuday. Please be advised that traffic continues to be stable on the alternative route.
Our team is actively monitoring the connection while working with Nuuday to resolve the original issue. We will provide the next update as soon as more information is available.
Thank you for your patience.
Jun 30, 21:54 CEST
Identified -
Dear Customer / Partner,
This is an update regarding the service disturbance towards Nuuday in Denmark. To mitigate the impact, we have rerouted all traffic to a different connection.
Our team will continue to monitor the rerouted connection while working with Nuuday to resolve the original issue. We plan to send you an update within the next 2 hours or when new information is available.
Jun 30, 19:22 CEST
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Nuuday in Denmark. Start Date & Time: 2025-06-30 16:25 Affected service: SMS Mobile terminated messages Issue: Delayed/missing Mobile terminated messages
Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Jun 30, 17:18 CEST