We have identified the root cause of the issue and are working on a fix.
We plan to send you an update as soon as new information is available. We apologize for the inconvenience.
Feb 04, 2026 - 21:42 CET
Update - We are continuing to investigate this issue.
Feb 04, 2026 - 18:37 CET
Investigating - Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start Date and Time: 2026-02-04 16:00
Impacted service: Swish Sweden integration for Mobile Invoice. Impact: Customers trying to use Swish Payment option for Mobile Invoice in Sweden encounter errors - transactions cannot be fulfilled.
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Feb 04, 2026 - 18:20 CET
We would like to notify you about a planned maintenance on the GW2 platform.
Start Date & Time: 2026-02-04 22:00 CET End Date & Time: 2026-02-04 23:00 CET
Affected services/endpoints: - SMS Gateway: All *.pswin.com endpoints (e.g. xml.pswin.com, simple.pswin.com, soap.pswin.com) - LINK Engage: linkengage.pswin.com, intouchgenoa.pswin.com
Impact: During the maintenance window, short and intermittent service interruptions may occur. Customers may experience brief periods of service unavailability, and message submissions may occasionally return errors. These disruptions are expected to be short and intermittent throughout the maintenance window.
We apologize for any inconvenience this may cause.
Jan 19, 2026 - 11:12 CET
We would like to inform you about an maintenance for the WebSMS services.
Start Date & Time: 2026-02-09 17:00 CET End Date & Time: 2026-02-10 18:00 CET
Affected service: WebSMS This maintenance is required to ensure the continued stability and reliability of the WebSMS platform.
No service interruption is expected. However, during the maintenance window, a very brief service disruption or reduced responsiveness may occur. No action is required from your side.
We apologize for any inconvenience and thank you for your understanding. Posted on
Feb 03, 2026 - 12:54 CET
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-10 05:00 CET End Date & Time: 2026-12-10 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:39 CET
At LINK Mobility we are committed to ensuring a high level of reliability for our services. To maintain this, we will be conducting a rolling scheduled Network Redundancy and Failover Test together with our network vendor across our data centers.
Start Date & Time: 2026-02-10 21:00 CET End Date & Time: 2026-02-11 02:00 CET
Impact: During the maintenance window you may experience brief or intermittent interruption of services during the shifts between primary and secondary devices. We will take one node at the time to avoid all endpoints being affected at the same time (rolling).
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-11 05:00 CET End Date & Time: 2026-12-11 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:40 CET
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-12 05:00 CET End Date & Time: 2026-02-12 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:42 CET
Dear Customer / Partner, We would like to inform you of a planned infrastructure upgrade that will require your attention.
Maintenance Window Start: 1 May 2026, 00:00 (CET/CEST) End: 1 May 2026, 23:59 (CET/CEST)
Impact As part of this upgrade, our service will use new outbound IP addresses. If you have firewall rules, IP whitelisting, or other network restrictions in place, please ensure the following IP addresses are added no later than 1 May 2026 to avoid any service disruption.
New IP Addresses to Whitelist: 195.84.162.34 194.71.165.71 195.84.162.16 194.71.165.98 195.84.162.3 194.71.165.122 213.242.87.36 213.242.87.37 213.242.87.38 213.242.87.39 213.242.87.40 213.242.87.41 62.67.62.101 62.67.62.102 62.67.62.103 62.67.62.104 62.67.62.105 62.67.62.106 217.163.95.196 217.163.95.197 217.163.95.198 217.163.95.199 217.163.95.200 217.163.95.201
We apologize for any inconvenience this may cause and appreciate your cooperation. If you have any questions or require assistance, please contact our support team. Posted on
Jan 29, 2026 - 13:32 CET
We would like to notify you about an unscheduled system disturbance.
Start Date & Time: 2026-01-30 14:10 CET End Date & Time: 2026-01-30 14:45 CET
Impact: Due to host instability, the WhatsApp platform experienced minor disruptions. Delivery receipts (DLRs) may have been delayed. No messages were lost during this period.
The instability also had a limited impact on Xenioo services, where bots may have responded slightly slower than usual.
We apologize for any inconvenience this may have caused.
Jan 30, 14:00 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 30, 05:44 CET
Monitoring -
Dear Customer / Partner, We would like to notify you that the unscheduled system disturbance has been resolved.
Status: The endpoint n-eu.linkmobility.io is fully operational and traffic is processing normally.
The system will remain under close monitoring for the next 2 hours to ensure stability. We apologize for the inconvenience.
Jan 30, 03:41 CET
Investigating -
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers cannot reach the following endpoints. These endpoints are used to send Mobile Terminated, Mobile Originated, WhatsApp messages, and configure Gates and Keywords: n-eu.linkmobility.io
Be advised that if you're using the affected address you can temporarily change it to one of the following: c-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Jan 30, 00:18 CET
Completed -
The scheduled maintenance has been completed.
Jan 28, 21:22 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 21:00 CET
Scheduled -
Dear Customer,
We would like to inform you about an emergency maintenance for the WebSMS services.
Start Date & Time: 2026-01-28 20:00 CET End Date & Time: 2026-01-28 21:00 CET
Affected service: WebSMS This maintenance is required to ensure the continued stability and reliability of the WebSMS platform.
No service interruption is expected. However, during the maintenance window, a very brief service disruption or reduced responsiveness may occur. No action is required from your side.
We apologize for any inconvenience and thank you for your understanding.
Jan 28, 16:10 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 26, 12:29 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present. Traffic to Hungary will remain under close observation for the next 2 hours. We plan to provide you with an update within the next 2 hours, or sooner if new information becomes available.
Jan 26, 10:28 CET
Investigating -
Dear Customer / Partner,
Please be informed that we are currently experiencing a disturbance affecting traffic towards Hungary.
Start Date & Time: 2025-01-26 08:00 CET Affected services: -Delivery Reports -MO and MT messages
Issue: Delivery Reports are delayed. MO and MT message delivery may also experience delays.
LINK is in contact with the supplier and actively investigating the issue. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.
Jan 26, 09:40 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 24, 02:36 CET
Monitoring -
Dear Customer / Partner, We would like to notify you that the unscheduled system disturbance has been resolved.
Status: The endpoint s-eu.linkmobility.io is fully operational and traffic is processing normally.
The system will remain under close monitoring for the next 2 hours to ensure stability. We apologize for the inconvenience.
Jan 24, 00:18 CET
Investigating -
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers can’t reach the following endpoints. These endpoints are used to send messages and configure Gates and Keywords: s-eu.linkmobility.io
Be advised that if you're using the affected address you can temporarily change it to one of the following: n-eu.linkmobility.io c-eu.linkmobility.io wsx.sp247.net
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Jan 23, 21:05 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 21, 14:41 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, Telia in Norway will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Jan 21, 12:39 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Telia in Norway.
Start Date & Time: 2026-01-21 11:07 CET Affected service: Delivery Reports Issue: Delivery reports are delayed/are missing
LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Jan 21, 11:30 CET
We would like to notify you that the disturbance is now closed. If you experience any further problems or delays regarding WhatsApp services do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 21, 05:53 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, WhatsApp services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Jan 21, 03:53 CET
Investigating -
Dear Customer/Partner,
We would like to inform you of an ongoing disruption affecting WhatsApp services.
Start Date & Time: 2026-01-21 01:53 CET
Impact: Customers are currently experiencing an issue with sending messages via WhatsApp Services.
Our teams are actively working to resolve the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
Jan 21, 02:35 CET