Investigating - Dear Sir or Madam,

We would like to inform you that there may currently be a partial failure with regard to incoming messages to the operator A1 Austria.

Affected systems: Mobile Originated messages
Impact: incoming messages to A1 long numbers and from A1 subscribers to 08* numbers

We are working closely with the Operator to address the issue. We will provide updates as soon as there are any new details.

Thank you for your understanding!

Best regards,
Your LINK Mobility Team

Jul 09, 2025 - 10:49 CEST
CGI ? Operational
90 days ago
99.99 % uptime
Today
API n-eu.linkmobility.io Operational
90 days ago
99.97 % uptime
Today
API c-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API s-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API no.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API *.sp247.net Operational
90 days ago
100.0 % uptime
Today
SMS MO ? Operational
90 days ago
100.0 % uptime
Today
SMS MT ? Operational
90 days ago
100.0 % uptime
Today
DLR ? Operational
90 days ago
100.0 % uptime
Today
OTT Channels ? Operational
90 days ago
100.0 % uptime
Today
CHARGING Operational
90 days ago
100.0 % uptime
Today
Xenioo Operational
90 days ago
100.0 % uptime
Today
AddressLookup Operational
90 days ago
100.0 % uptime
Today
MyLINK API's Operational
90 days ago
100.0 % uptime
Today
SMS api.linkmobility.com Operational
90 days ago
100.0 % uptime
Today
SMS Mobile Originated (MO) Operational
90 days ago
100.0 % uptime
Today
SMS Mobile Terminated (MT) Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Report (DLR) Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Email REST API Operational
Email SMTP Operational
MyLINK Portal Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Message Logs Operational
90 days ago
100.0 % uptime
Today
Credentials Management Operational
90 days ago
100.0 % uptime
Today
Callback Management Operational
90 days ago
100.0 % uptime
Today
Keyword Management Operational
90 days ago
100.0 % uptime
Today
Number Management Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Login Method Operational
90 days ago
100.0 % uptime
Today
Email Operational
MyLINK Connect (Xenioo) Operational
90 days ago
100.0 % uptime
Today
America Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Version 1 (Legacy) Operational
90 days ago
100.0 % uptime
Today
Channel Delivery Operational
90 days ago
100.0 % uptime
Today
MyLINK Engage (linkmobility.eu) ? Partial Outage
90 days ago
99.53 % uptime
Today
api.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
ftp.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
mail.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
smpp.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
app.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
go.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
forms.linkmobility.eu Operational
90 days ago
99.53 % uptime
Today
SMS MO Partial Outage
90 days ago
99.53 % uptime
Today
SMS MT Operational
90 days ago
99.53 % uptime
Today
DLR Operational
90 days ago
99.53 % uptime
Today
MyLINK Payment (Mobile Invoice) Operational
90 days ago
100.0 % uptime
Today
MyLINK LookUp (InTouch) Operational
90 days ago
99.98 % uptime
Today
Link InTouch SMS API Operational
90 days ago
100.0 % uptime
Today
Link InTouch Web Operational
90 days ago
99.96 % uptime
Today
Link InTouch Lookup API Operational
90 days ago
99.98 % uptime
Today
GW2 Operational
90 days ago
99.99 % uptime
Today
SMS Traffic Operational
90 days ago
99.98 % uptime
Today
Network/ISP Operational
90 days ago
100.0 % uptime
Today
LINK Engage Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
LINK Mobility France Operational
90 days ago
100.0 % uptime
Today
SMS Platform Operational
90 days ago
100.0 % uptime
Today
MyLINK France Operational
90 days ago
100.0 % uptime
Today
Link Multi-Channel Operational
90 days ago
100.0 % uptime
Today
Whatsapp Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Link Conversation Operational
90 days ago
100.0 % uptime
Today
MyLINK Connect (Xenioo) Operational
90 days ago
100.0 % uptime
Today
MarketingPlatform Operational
90 days ago
99.99 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Connector Operational
90 days ago
100.0 % uptime
Today
Flow Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
EMAIL service Operational
SMS service Operational
Firebase service Operational
Website Operational
90 days ago
99.95 % uptime
Today
MyLink ? Operational
90 days ago
100.0 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Contacts Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
SMSAPI BG ? Operational
90 days ago
100.0 % uptime
Today
Webpage - www.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
Customer portal - portal.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
API - api.smsapi.bg Operational
90 days ago
100.0 % uptime
Today
SMS MT ? Operational
90 days ago
100.0 % uptime
Today
SMS MO ? Operational
90 days ago
100.0 % uptime
Today
DLR ? Operational
90 days ago
100.0 % uptime
Today
SMSAPI RO Operational
90 days ago
100.0 % uptime
Today
Webpage - www.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
Customer portal - portal.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
API - api.smsapi.ro Operational
90 days ago
100.0 % uptime
Today
SMS MT Operational
90 days ago
100.0 % uptime
Today
SMS MO Operational
90 days ago
100.0 % uptime
Today
DLR Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Connector Operational
90 days ago
100.0 % uptime
Today
SMS Part Operational
90 days ago
100.0 % uptime
Today
RICH SMS Operational
90 days ago
100.0 % uptime
Today
URL Shortener Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
SMS Inbox Operational
90 days ago
100.0 % uptime
Today
Push Operational
90 days ago
100.0 % uptime
Today
Permission Operational
90 days ago
100.0 % uptime
Today
Subscription Operational
90 days ago
100.0 % uptime
Today
WebSMS ? Partial Outage
90 days ago
99.99 % uptime
Today
api.websms.com Operational
90 days ago
100.0 % uptime
Today
ftp.websms.com Operational
90 days ago
100.0 % uptime
Today
mail.websms.com Operational
90 days ago
100.0 % uptime
Today
smpp.websms.com Operational
90 days ago
100.0 % uptime
Today
app.websms.com Operational
90 days ago
100.0 % uptime
Today
forms.websms.com Operational
90 days ago
100.0 % uptime
Today
SMS MO Partial Outage
90 days ago
99.94 % uptime
Today
SMS MT Operational
90 days ago
100.0 % uptime
Today
DLR Operational
90 days ago
100.0 % uptime
Today
Legacy connections and portals Operational
90 days ago
100.0 % uptime
Today
NEXT Operational
90 days ago
100.0 % uptime
Today
ViaNett Operational
90 days ago
100.0 % uptime
Today
Operators - Link Countries Operational
Austria Operational
Bulgaria Operational
Denmark Operational
Estonia Operational
Finland Operational
France Operational
Germany Operational
Italy Operational
Latvia Operational
Norway Operational
Poland Operational
Romania Operational
Spain Operational
Sweden Operational
United Kingdom Operational
Operators - rest of the world Operational
Europe Operational
Africa Operational
Americas Operational
Asia Operational
Oceania Operational
Omnichannel (OC Suite) Operational
90 days ago
100.0 % uptime
Today
OCP Operational
90 days ago
100.0 % uptime
Today
OCM Operational
90 days ago
100.0 % uptime
Today
Message Template Designer (MTD) Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Channel Operational
90 days ago
100.0 % uptime
Today
Web Experience Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Link Mobility France] Planned Maintenance on OCP Jul 22, 2025 22:00-23:30 CEST

Dear Customer / Partner,

We would like to inform you about a planned maintenance on Link Mobility France systems.

Start Date & Time: 2025-07-22 at 22:00 CEST
End Date & Time: 2025-07-22 at 23:30 CEST

Impact:
The campaign and messaging functionalities on OCP will be unavailable for approximately 90 minutes. Some messages may not be processed or could be lost during the maintenance timeframe.
Please note that the core platform will remain fully operational and will not be affected by this maintenance.

We apologize for any inconvenience this may cause.
If you have any questions or concerns, please don’t hesitate to contact our support team.

Posted on Jul 08, 2025 - 17:18 CEST

[CGI] Planned Update to TLS Cipher Configurations [SCHEDULED] Oct 15, 2025 09:00-23:00 CEST

Dear Customer/Partner,

We would like to inform you about a scheduled update to the TLS cipher configurations on our web infrastructure. This update will affect the following API endpoints used for sending SMS, WhatsApp, address lookup and managing configurations such as gates and keywords:

n-eu.linkmobility.io
c-eu.linkmobility.io
s-eu.linkmobility.io
http://wsx.sp247.net

Effective Date: October 15, 2025

As part of this update, support for the following legacy TLS 1.2 ciphers will be discontinued on 2025-10-15:
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e)
TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f)
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d)
TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)

Please note that TLS ciphers in version 1.2 will remain unchanged only for following:

TLS Ciphers
1.2 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

Please note that TLS ciphers in version 1.3 will not be changed and remain as below:

TLS Ciphers
1.3 TLS_AES_128_GCM_SHA256 (0x1301)
TLS_AES_256_GCM_SHA384 (0x1302)
TLS_CHACHA20_POLY1305_SHA256 (0x1303)

Impact:

No downtime is expected during this update.

Existing supported cipher configurations (TLS 1.2 excluding the ones mentioned above and TLS 1.3) will remain available until the cutoff date.

We strongly recommend that all clients migrate to TLS 1.3 to ensure optimal performance and security.

Important Notice: If your systems currently rely on any of the deprecated ciphers listed above, please update your configuration before October 15, 2025, to avoid connectivity issues.

Need Assistance?

If you require assistance or would like to test the updated cipher compatibility in advance, please contact your local support representative.

Thank you for your attention and cooperation.

Posted on Jul 04, 2025 - 15:06 CEST
Jul 9, 2025

Unresolved incident: [A1 Austria] [WebSMS] [LinkEngage] Unscheduled disturbance.

Jul 8, 2025
Resolved - Dear valued Customer/Partner,

We are informing you about an unscheduled system disruption that occurred between July 8th 2025 at 15:36 CEST and July 8th 2025 at 16:25 CEST on T-Mobile's network in Netherlands.

Affected services:

- Mobile Terminated messages

Impact:

During the affected period, mobile terminated messages were delayed.

Please note that the issue has since been resolved. We apologize for any inconvenience this may have caused and appreciate your understanding

Jul 8, 17:30 CEST
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Resolved - Dear valued Customer/Partner,

We are informing you about an unscheduled system disruption that occurred between 04 July 2025 at 09:28 CEST and 04 July 2025 at 09:42 CEST.

Affected services:

- Message Logs

Impact:

During the affected period, message statuses for SMS were not visible on the MyLINK 2.0 portal. As a result, Delivery Reports were not available for messages sent within that timeframe. Please note that message processing itself was not impacted.

The root cause has been identified, and the issue has since been resolved.

We apologize for any inconvenience this may have caused and appreciate your understanding

Jul 4, 09:30 CEST
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 04:00 CEST
Scheduled - Dear Customer / Partner,

Please be informed that Lleida Spain has scheduled maintenance.

Start Date & Time: 2025-07-03 04:00 CEST
End Date & Time: 2025-07-03 08:00 CEST

During the maintenance window, all affected services may experience intermittent outages.

We apologize for any inconvenience caused. If you have any questions or concerns, please contact support.

Jul 1, 12:32 CEST
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues do not hesitate to contact your local support.
Thank you for your patience and understanding

Jul 1, 13:01 CEST
Monitoring - Dear Customer/Partner,

The supplier has implemented a fix, and the issue is now resolved.

We will continue monitoring the services closely.

Jul 1, 10:54 CEST
Investigating - Dear Customer/Partner

Please be informed that we are currently experiencing issues with the Intouch platform affecting address lookup for Swedish and Danish numbers.

Impacted service: Address Lookup for Danish and Swedish numbers.
Please note that the lookup service for Norwegian numbers is working correctly.

Link Mobility is in contact with the supplier regarding this issue.
We will keep you informed of any significant updates.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.

Jul 1, 09:28 CEST
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding

Jul 1, 09:30 CEST
Monitoring - Dear Customer / Partner,

This is a quick update regarding the connection to Nuuday. Please be advised that traffic continues to be stable on the alternative route.

Our team is actively monitoring the connection while working with Nuuday to resolve the original issue. We will provide the next update as soon as more information is available.

Thank you for your patience.

Jun 30, 21:54 CEST
Identified - Dear Customer / Partner,

This is an update regarding the service disturbance towards Nuuday in Denmark.
To mitigate the impact, we have rerouted all traffic to a different connection.

Our team will continue to monitor the rerouted connection while working with Nuuday to resolve the original issue. We plan to send you an update within the next 2 hours or when new information is available.

Jun 30, 19:22 CEST
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Nuuday in Denmark.
Start Date & Time: 2025-06-30 16:25
Affected service: SMS Mobile terminated messages
Issue: Delayed/missing Mobile terminated messages

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

Jun 30, 17:18 CEST
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.