Dear Customer / Partner,
We would like to notify you about planned system maintenance.
Start: 2026-05-21 21:00 CEST
End: 2026-05-21 22:00 CEST
During the above window, we will perform a planned maintenance activity related to our WhatsApp services. This activity is part of our ongoing efforts to ensure service reliability and long‑term quality.
Service impact: No service disruption is expected. Our teams will be supervising the platform throughout the maintenance window.
While no impact is anticipated, work will be taking place in the background during this time.
If you have any questions or concerns, please contact your local support.
Posted on
May 21, 2026 - 14:46 CEST
Dear Customer / Partner,
Please be informed that a scheduled maintenance will be carried out by the O2 operator in the United Kingdom.
Start Time: 2026-05-26 22:30 CEST
End Time: 2026-05-30 07:00 CEST
Affected services:
Mobile Terminated (MT), Mobile Originated (MO), Delivery Reports (DLRs)
Impact:
During the maintenance window, the connection between LINK and the operator may be temporarily interrupted due to service restarts. This may result in brief, intermittent delays in message and DLR processing.
Mobile Terminated (MT) messages may be delayed
Mobile Originated (MO) messages may be delayed
Delivery Reports (DLRs) may be delayed
LINK Mobility is in contact with the operator.
We apologize for any inconvenience caused and will provide updates if necessary.
Posted on
May 20, 2026 - 13:04 CEST
Dear Customer / Partner,
Please be aware of the maintenance window planned by Belgium Operators.
Start Date & Time: 2026-06-01 01:00 CEST
End Date & Time: 2026-06-01 05:00 CEST
Affected Product: SMS
Link Mobility France has received notification regarding a scheduled maintenance activity.
During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Posted on
May 22, 2026 - 16:15 CEST
Dear Customer / Partner,
We would like to inform you about a planned maintenance activity scheduled within the below window:
Start Date & Time: 7 June 2026, 20:00 CEST
End Date & Time: 8 June 2026, 00:00 CEST
During this period, temporary service degradation may occur. While a full service outage is not expected, there is a possibility of intermittent availability issues.
Potential impact includes:
Messaging services (SMS, WhatsApp, Email, RCS) may experience interruptions. Message delivery is expected to continue under normal conditions; however, customers with expired authentication tokens may be temporarily unable to send messages until maintenance activities are completed.
Account creation will not be available during the maintenance window.
MyLINK 2.0 portal access may be intermittently unavailable, and users may experience difficulties logging in or accessing portal functionalities.
At this stage, no prolonged downtime is anticipated; however, short disruptions (up to approximately 30 minutes) may occur as part of the maintenance activities.
We apologize for any inconvenience this may cause and appreciate your understanding.
Posted on
May 26, 2026 - 11:35 CEST