[Austria][Magenta] Unscheduled disturbance
Monitoring - Dear Customer / Partner,

The impact is no longer present.

Magenta in Austria will remain under close observation for the next 2 hours.

We plan to send you an update within the next 2 hours or when new information is available.
Nov 02, 2026 - 19:17 CET
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Magneta in Austria.

Start Date & Time: 2026-11-02 14:20 CET

Affected service: Mobile Terminated (MT).

Issue: Messages may be delayed or fail to be delivered.

We are in contact with the operator and are working to resolve the issue.
We apologize for the inconvenience caused and will provide more information when available.
Nov 02, 2026 - 15:41 CET
[Finland][DNA] Unscheduled disturbance
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards DNA in Finland.

Start Date & Time: 2026-10-31 5:20 CET

Affected: MT (Mobile Terminated)

Impact: Delay in the deliverability of some MT messages; a small number of messages may remain undelivered.

Our engineers are actively investigating the issue and are in direct contact with the operator.
We apologize for the inconvenience and will provide further updates as soon as they become available.
Oct 31, 2026 - 14:16 CET
Uptime over the past 90 days. View historical uptime.
CGI Operational
API n-eu.linkmobility.io Operational
API c-eu.linkmobility.io Operational
API s-eu.linkmobility.io Operational
API *.sp247.net Operational
SMS MO Operational
SMS MT Operational
DLR Operational
OTT Channels Operational
CHARGING Operational
Xenioo Operational
AddressLookup Operational
GW2 Operational
SMS Traffic Operational
Network/ISP Operational
LINK Engage Operational
Other Operational
Legacy Platform Suite Operational
NEXT Operational
ViaNett Operational
Link Mobility France Operational
SMS Platform Operational
MYLINKFR Operational
Link Multi-Channel Operational
Whatsapp Operational
RCS Operational
Viber Operational
Link Conversation Operational
MyLINK Connect (Xenioo) Operational
MarketingPlatform Operational
Application Operational
API Operational
Connector Operational
Flow Operational
Segmentation Operational
EMAIL service Operational
SMS service Operational
Firebase service Operational
Website Operational
MyLINK API's Operational
SMS api.linkmobility.com Operational
SMS Mobile Originated (MO) Operational
SMS Mobile Terminated (MT) Operational
SMS Delivery Report (DLR) Operational
RCS Operational
WhatsApp Operational
Email REST API Operational
Email SMTP Operational
MyLINK Connect (Xenioo) Operational
America Operational
Europe Operational
Version 1 (Legacy) Operational
Channel Delivery Operational
MyLINK Engage (linkmobility.eu) Operational
api.linkmobility.eu Operational
ftp.linkmobility.eu Operational
mail.linkmobility.eu Operational
smpp.linkmobility.eu Operational
app.linkmobility.eu Operational
go.linkmobility.eu Operational
forms.linkmobility.eu Operational
SMS MO Operational
SMS MT Operational
DLR Operational
MyLINK LookUp (InTouch) Operational
Link InTouch SMS API Operational
Link InTouch Web Operational
Link InTouch Lookup API Operational
MyLINK Payment (Mobile Invoice) Operational
MyLINK Payment (Mobile Invoice) Operational
MyLINK Portal Operational
Web Portal Operational
Statistics Operational
Message Logs Operational
Credentials Management Operational
Callback Management Operational
Keyword Management Operational
Number Management Operational
Provisioning Operational
Login Method Operational
Email Operational
Omnichannel (OC Suite) Operational
OCP Operational
OCM Operational
Message Template Designer (MTD) Operational
RCS Operational
WhatsApp Operational
Viber Operational
Voice Operational
Email Channel Operational
Web Experience Operational
Salesforce Marketing Cloud Connector Operational
SMS Part Operational
RICH SMS Operational
URL Shortener Operational
Application Operational
SMSAPI BG Operational
Webpage - www.smsapi.bg Operational
Customer portal - portal.smsapi.bg Operational
API - api.smsapi.bg Operational
SMS MT Operational
SMS MO Operational
DLR Operational
SMSAPI RO Operational
Webpage - www.smsapi.ro Operational
Customer portal - portal.smsapi.ro Operational
API - api.smsapi.ro Operational
SMS MT Operational
SMS MO Operational
DLR Operational
SMSAPI PL Operational
API (api.smsapi.pl) Operational
API (api2.smsapi.pl) Operational
SMPP (smpp.smsapi.pl) Operational
SMPP (smpp2.smsapi.pl) Operational
Web Portal (ssl.smsapi.pl) Operational
Web Portal (ssl2.smsapi.pl) Operational
Short Url - idz.do Operational
SMSAPI COM Operational
API (api.smsapi.com) Operational
API (api2.smsapi.com) Operational
SMPP (smpp.smsapi.com) Operational
Web Portal (ssl.smsapi.com) Operational
Web Portal (ssl2.smsapi.com) Operational
SMPP (smpp2.smsapi.com) Operational
Short Url - cut.li Operational
Umbrella Operational
General Operational
SMS Inbox Operational
Push Operational
Permission Operational
Subscription Operational
WebSMS Operational
api.websms.com Operational
ftp.websms.com Operational
mail.websms.com Operational
smpp.websms.com Operational
app.websms.com Operational
forms.websms.com Operational
SMS MO Operational
SMS MT Operational
DLR Operational
SMS2Voice Operational
Operators - Europe Degraded Performance
Austria Operational
Belgium Operational
Bulgaria Operational
Denmark Operational
Estonia Operational
Finland Degraded Performance
France Operational
Germany Operational
Italy Operational
Latvia Operational
Norway Operational
Poland Operational
Reunion Operational
Romania Operational
Spain Operational
Sweden Operational
United Kingdom Operational
Operators - Rest of the world Operational
Europe Operational
Africa Operational
Americas Operational
Asia Operational
Oceania Operational
Messages Operational
Insights Operational
Contacts Operational
Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

LINK Mobility France SMS Services 4th of November 2026 Firewall Maintenance Nov 2, 2026 22:30-23:00 CET

Dear customers,
LINK Mobility is going to perform a maintenance on a Firewall.

Start Date & Time: 2026-11-04 10:30pm CET
End Date & Time: 2026-11-04 11:00pm CET

No service interruption is expected on the SMS Services.

The concerned entry points are:

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

If you have any questions, please contact the support.

================================
Chers clients,
LINK Mobility va effectuer une maintenance sur un firewall.

Date et heure de début : 2026-11-04 22h30 CET
Date et heure de fin : 2026-11-04 23h00 CET

Aucune interruption de service n'est prévue sur les Services SMS.

Les points d'entrée concernés sont :

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

Si vous avez des questions, veuillez contacter le support.
Posted on Nov 02, 2026 - 15:25 CET

[LINK Mobility France] Maintenance Notification Nov 3, 2026 22:00 - Nov 4, 2026 01:00 CET

Dear Customer / Partner,

We would like to inform you about a planned maintenance operation on Omnichannel (OC Suite)

Start Date & Time: 2026-11-03 22:00 CET
End Date & Time: 2026-11-04 01:00 CET

Maintenance activities are scheduled during the above window. At this time, no service outage is anticipated; however, minor, temporary disturbances may occur during this period.

If you have any questions or require further support, please contact our local support team.

___________________________________________________________________________

Chers clients / partenaires

LINK Mobility va effectuer une maintenance programmée sur le portail OCP (Suite OC Omnicanal).

Date et heure de début : 2026-11-03 22:00 CET
Date et heure de fin : 2026-11-04 01:00 CET

Des opérations de maintenance sont prévues durant cette période.
À ce stade, aucune interruption de service n'est prévue; toutefois, de légères perturbations temporaires pourraient survenir.

Pour toute question ou demande d'assistance, n'hésitez pas à contacter notre équipe de support locale.
Posted on Oct 20, 2026 - 17:14 CEST

[LINK Mobility France] Maintenance Notification Nov 5, 2026 22:00 - Nov 6, 2026 01:00 CET

Dear Customer/Partner,

We would like to inform you about a planned maintenance operation on Omnichannel (OC Suite)

Start Date & Time: 2026-11-05 22:00 CET
End Date & Time: 2026-11-06 01:00 CET

Maintenance activities are scheduled during the above window. At this time, no service outage is anticipated; however, minor, temporary disturbances may occur during this period.

If you have any questions or require further support, please contact our local support team.

______________________________________________________________

Chers clients / partenaires

LINK Mobility va effectuer une maintenance programmée sur le portail OCP (Suite OC Omnicanal).

Date et heure de début : 2026-11-05 22:00 CET
Date et heure de fin : 2026-11-06 01:00 CET

Des opérations de maintenance sont prévues durant cette période.
À ce stade, aucune interruption de service n'est prévue; toutefois, de légères perturbations temporaires pourraient survenir.

Pour toute question ou demande d'assistance, n'hésitez pas à contacter notre équipe de support locale.
Posted on Oct 20, 2026 - 17:21 CEST

[GW2] Security updates on Link Engage Nov 18, 2026 22:00-23:30 CET

Dear Customer / Partner,

We would like to notify you about planned maintenance on the GW2 platform.

Start Date & Time: 2026-11-18 22:00 CET
End Date & Time: 2026-11-18 23:30 CET

Expected Impact:
During the maintenance window, there will be up to 1 hour of downtime for the Link Engage services and components. This downtime is necessary to apply critical security updates to our servers. Please note that this downtime may affect your ability to use these services during the maintenance window.

We apologize for the inconvenience caused.
If you have any questions or concerns, please contact support.
Posted on Nov 02, 2026 - 11:02 CET

SSL/TLS Certificate Issuer Change to SSL.com 2026-12-08 Dec 8, 2026 21:00-22:00 CET

Dear Customer / Partner,

As part of the upcoming SSL/TLS certificate renewal for wsx.sp247.net scheduled for 8 December 2026, the certificate issuer will change to SSL.com.

To support customer testing and validation activities, the following endpoints are already available with the new SSL/TLS certificate:
- s-eu.linkmobility.io
- n-eu.linkmobility.io
- c-eu.linkmobility.io

Customers may use these endpoints to validate certificate trust, certificate pinning configurations, issuer validation, custom trust stores, or any other certificate-related controls before the maintenance window.

Customers who need to update or validate trusted Certificate Authority (CA) certificates can access the SSL.com CA repository here:
https://www.ssl.com/repository/

Impact
No service interruption is expected during this maintenance activity.

Customers using standard operating system trust stores and standard certificate validation are generally not expected to take any action.

If you have any questions or require assistance with validation activities, please contact your local support team.
Posted on Oct 08, 2026 - 09:52 CEST
System Metrics Month Week Day
n-eu.linkmobility.io response time
Fetching
c-eu.linkmobility.io response time
Fetching
s-eu.linkmobility.io response time
Fetching
wsx.sp247.net response time
Fetching
api.linkmobility.com response time
Fetching

Nov 2, 2026

[France][SFR] Unscheduled disturbance
Resolved - This incident has been resolved.
Nov 2, 12:22 CET
Update - Dear Customer / Partner,

The impact is no longer present, SFR in France will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Nov 2, 07:53 CET
Investigating - Dear Customer / Partner,

Please be informed that we are currently experiencing a service disruption affecting traffic to SFR in France.

Start Date & Time: 2026-11-02 06:30 CET
Affected Services: Delivery Reports (DLRs), SMS traffic
Issue: Some messages and delivery reports may be delayed or missing.

LINK is in contact with the operator and is monitoring the situation closely.

We apologize for the inconvenience caused and will provide more information when available.
Nov 2, 07:27 CET
[2026-11-02] DLR Delivery Delays
Resolved - Dear Customer / Partner,

The issue affecting DLR delivery across several countries has been resolved.

Start time: 2026-11-02 12:00 CET
End time: 2026-11-02 17:15 CET

The issue was related to one of our suppliers and primarily affected DLR message delivery in the following countries:
- Switzerland
- Greece
- Portugal
- Ireland
- Slovenia
Other countries may also have experienced intermittent delays during this period.

MT messages were not affected and continued to be delivered without delays.

Our supplier has resolved the issue, and DLR delivery has returned to normal.

We apologize for any inconvenience caused and thank you for your understanding.
Nov 2, 12:00 CET
[Intouch][2026-11-02] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 CET
Scheduled - Dear Customer / Partner,

We would like to notify you about planned system maintenance.

Start: 2026-11-02 08:00 CEST
End: 2026-11-02 09:00 CEST

During this window, we will perform planned maintenance on our InTouch services. This activity is part of our ongoing efforts to ensure service reliability and long‑term quality.

Service impact: No service disruption is expected. Our teams will be supervising the platform throughout the maintenance window.

While no impact is anticipated, work will be taking place in the background during this time.

If you have any questions or concerns, please contact your local support.
Oct 29, 16:29 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Unresolved incident: [Finland][DNA] Unscheduled disturbance.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

[Link Mobility France] Planned Maintenance Work
Completed - The scheduled maintenance has been completed.
Oct 28, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CET
Scheduled - Dear customers,
LINK Mobility is going to perform a maintenance on a Load Balancer.

Start Date & Time: 2026-10-28 11:00 PM CET
End Date & Time: 2026-10-28 11:30 PM CET

No service interruption is expected on the SMS Services.

The concerned entry points are:

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

If you have any questions, please contact the support.

================================
Chers clients,
LINK Mobility va effectuer une maintenance sur un répartiteur de charge.

Date et heure de début : 2026-10-28 23h00 CET
Date et heure de fin : 2026-10-28 23h30 CET

Aucune interruption de service n'est prévue sur les Services SMS.

Les points d'entrée concernés sont :

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

Si vous avez des questions, veuillez contacter le support.
Oct 26, 16:28 CET
[Belgium][Orange] Unscheduled disturbance
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Oct 28, 22:31 CET
Monitoring - Dear Customer / Partner,

The impact is no longer present, Orange in Belgium will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 28, 20:28 CET
Investigating - Dear Customer / Partner,

Please be informed that we are currently experiencing a service disruption affecting traffic to Orange in Belgium.

Start Date & Time: 2026-10-28 16:07 CET

Affected Services: Delivery Reports (DLRs), SMS traffic

Issue: Some messages and delivery reports may be delayed or missing

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Oct 28, 17:00 CET
[MyLink 2.0][MarketingPlatform] Unscheduled disturbance
Resolved - Dear Customer/Partner,
We would like to inform you about an unscheduled system disruption that affected the MyLINK 2.0 and Marketing Platform.

Start Date & Time: 28.10.2026 17:10 CET
End Date & Time: 29.10.2026 16:44 CET

Affected Services:
- Mobile Originated messages
- Delivery Reports

Impact: Some incoming messages (MOs) and Delivery Reports (DLRs) may not have been received by customers during the affected period.
Please note that all messages and delivery statuses remained visible in the portal, and no messages were lost. All pending messages and DLRs were delivered to customers after the issue was resolved.


If you experience any further issues, please do not hesitate to contact your local support team.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Oct 28, 17:00 CET

Oct 27, 2026

[GW2] Renewal of SSL Certificates 2026-10-27
Completed - The scheduled maintenance has been completed.
Oct 27, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 12:30 CET
Scheduled - Dear Customer / Partner,

We would like to inform you about planned maintenance related to the renewal of the SSL/TLS certificate used for *.pswin.com endpoints supporting GW2 APIs and related services.

Maintenance window:
27 October 2026, 12:30 PM - 1:00 PM CEST

Customer impact:
No service interruption is expected during this activity, and existing connections should continue to operate normally throughout the maintenance window.

Customers using certificate validation, certificate pinning, or manually managed trust stores may need to update their trusted certificates after the renewal. If you require the new certificate in advance for whitelisting or trust configuration purposes, please contact our Support Team.

We apologize for any inconvenience and thank you for your understanding.
Oct 12, 10:43 CEST

Oct 26, 2026

[CGI] Scheduled maintenance on s-eu.linkmobility.io API endpoint
Completed - The scheduled maintenance has been completed.
Oct 26, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 20:00 CET
Scheduled - Dear Customer / Partner,
We would like to notify you about planned system maintenance.

Start Time: 26 October, 20:00 CET
End Time: 26 October, 21:00 CET

During this maintenance window, the following endpoint may be affected:
s-eu.linkmobility.io

Impact:
During the maintenance window, customers might experience brief API disconnections and short delays on outbound messages. The S-EU endpoint may be temporarily unavailable for a short period during the maintenance window but impact is generally not expected.

If required, customers can temporarily switch to the following endpoints to avoid any potential impact:
- n-eu.linkmobility.io
- c-eu.linkmobility.io

We apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact Support.
Oct 12, 10:49 CEST
[Sweden][Telia] Unscheduled disturbance
Resolved - Dear Customer / Partner,

For your information, the disturbance towards Telia in Sweden has been resolved.

Start Date & Time: 2026-10-25 10:15 CET
End Date & Time: 2026-10-25 22:30 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Oct 26, 00:55 CET
Monitoring - Dear Customer / Partner,

The impact is no longer present, and Telia Sweden traffic will remain under close observation for the next 2 hours.

We plan to send you an update within the next 2 hours or when new information is available.
Oct 25, 22:35 CET
Update - Dear Customer / Partner,

Please be informed that the incident affecting Telia Sweden, which started at approximately 10:15 CET, may also have an impact on the delivery of MT messages and the transmission of MO messages.

We are continuing to investigate the issue together with the operator and will provide further updates as soon as more information becomes available.
Oct 25, 16:15 CET
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Telia in Sweden.

Start Date & Time: 2026-10-25 10:15 CET

Affected Services: Delivery Reports (DLRs)

Impact: Delivery Reports (DLRs) may be delayed or missing

Our engineers are actively investigating the issue and are in direct contact with the operator.
We apologize for the inconvenience and will provide further updates as soon as they become available.
Oct 25, 10:34 CET

Oct 25, 2026

MyLINK Connect (Xenioo) Planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 05:00 CET
Scheduled - Dear Customer / Partner,

We would like to inform you of a scheduled maintenance window for MyLINK Connect (Xenioo):

Start: October 25th 2026, 05:00 AM CET
End: October 25th 2026, 09:00 AM CET

During this period, MyLINK Connect (Xenioo) services, along with all related components (including Channel Delivery, Chatbots, and others), will be unavailable for up to 20 minutes within the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or need assistance, please contact our support team.
Oct 16, 17:55 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Planned Infrastructure Maintenance 2026-10-22
Completed - The scheduled maintenance has been completed.
Oct 22, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 CEST
Scheduled - Dear Customer / Partner,

To further enhance the reliability and resilience of our services, we will be performing planned infrastructure maintenance.

Start: 22 October 2026, 20:00 CEST
End: 22 October 2026, 22:00 CEST

Expected Impact: During the maintenance window, a very brief service interruption may occur while traffic transitions between redundant infrastructure components. Services are expected to reconnect automatically once the activity is completed.

Our teams will be closely monitoring the maintenance throughout the window to ensure a smooth transition and minimize any disruption.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact our Support team.
Oct 21, 15:32 CEST
[TDC] [Denmark] Unscheduled disturbance
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Oct 22, 19:05 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 16:38 CEST
Update - Dear Customer / Partner,

The impact is no longer present. TDC in Denmark will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 22, 16:38 CEST
Investigating - Dear Customer / Partner,
Please be informed that we are currently experiencing a service disturbance towards TDC in Denmark.
Start Date & Time: 2026-10-22 15:40 CEST

Affected Services:
-Mobile Terminated (MT) messages,
-Mobile Originated (MO) messages,
-Delivery Reports (DLRs)
Impact:
-Mobile Terminated (MT) messages may be delayed or missing.
-Mobile Originated (MO) messages may be delayed or missing
-Delivery Reports (DLRs) may be delayed or missing

Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
Oct 22, 16:19 CEST
[UK][O2] Unscheduled disturbance
Resolved - Dear Customer / Partner,

For your information, the O2 disturbance in the UK has been resolved.
Oct 22, 18:13 CEST
Monitoring - Dear Customer / Partner,

The impact is no longer present. O2 in the UK will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 22, 16:26 CEST
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Telefonica O2 in the UK.

Start Date & Time: 2026-10-22 14:40 CEST
Affected service: SMS Traffic
Issue: MT/MO/DLRs may be delayed or missing.

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Oct 22, 15:15 CEST

Oct 21, 2026

Planned Infrastructure Maintenance 2026-10-21
Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 CEST
Scheduled - Dear Customer / Partner,

To further enhance the reliability and resilience of our services, we will be performing planned infrastructure maintenance.

Start: 21 October 2026, 20:00 CEST
End: 21 October 2026, 23:00 CEST

Expected Impact: During the maintenance window, a very brief service interruption may occur while traffic transitions between redundant infrastructure components. Services are expected to reconnect automatically once the activity is completed.

Our teams will be closely monitoring the maintenance throughout the window to ensure a smooth transition and minimize any disruption.

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact our Support team.
Oct 21, 14:04 CEST
[France][Orange] Unscheduled disturbance
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Oct 21, 22:44 CEST
Monitoring - Dear Customer / Partner,

The impact is no longer present, Orange in France will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 21, 20:41 CEST
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Orange in France.

Start Date & Time: 2026-10-21 12:00 CEST

Affected service: SMS Traffic
Issue: Delayed/missing MT/MO/DLRs

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Oct 21, 13:13 CEST

Oct 20, 2026

[2026-10-20][Link Mobility France][Load Balancer Maintenance]
Completed - The scheduled maintenance has been completed.
Oct 20, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 CEST
Scheduled - Dear customers,

LINK Mobility is going to perform a maintenance on a Load Balancer.

Start Date & Time: 2026-10-20 11:00pm CET
End Date & Time: 2026-10-20 11:30pm CET

A service interruption of 5 minutes is expected on the SMS Services.

The concerned entry points are:

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

If you have any questions, please contact the support.

================================
Chers clients,

LINK Mobility va effectuer une maintenance sur un répartiteur de charge.

Date et heure de début : 2026-10-20 23h00 CET
Date et heure de fin : 2026-10-20 23h30 CET

Une interruption de service de 5 minutes est prévue sur les Services SMS.

Les points d'entrée concernés sont :

europe.ipx.com
otp.ipx.com
smpp.ipx.com
Professional Services
myLINK-FR (saas.linkmobility.solutions)
OCP (my.linkmobility.solutions)
OCM (ocm.linkmobility.solutions)
RICH SMS/Web Experience

Si vous avez des questions, veuillez contacter le support.
Oct 13, 17:58 CEST
[France][Free Mobile] Unscheduled disturbance
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Oct 20, 21:15 CEST
Monitoring - Dear Customer / Partner,

The impact is no longer present, Free Mobile in France will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 20, 18:54 CEST
Investigating - Dear Customer / Partner,

Please be aware that there is currently a disturbance affecting Free Mobile in France.

Start Date & Time: 2026-10-20 15:00 CEST

Affected service: SMS Traffic
Issue: Delayed/missing MT/MO/DLRs

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Oct 20, 16:54 CEST
Unscheduled Disturbance - Swedish & Norwegian Region
Resolved - Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues or delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Oct 20, 20:03 CEST
Monitoring - Currently, no service impact or network instability is being observed. Message traffic is flowing normally, and no significant queue build-up has been detected.

We will maintain enhanced monitoring over the next 4 hours to ensure continued service stability and verify that the issue remains fully mitigated.

Further updates will be provided should any changes occur.
Oct 20, 16:03 CEST
Identified - Our network provider has identified the root cause of the issue affecting network stability and impacting a subset of our services. The issue has been traced to a cable break within the provider's network infrastructure, and repair work is currently underway.
While one network connection was impacted by the cable break, connectivity remains available through a secondary connection.

We have successfully mitigated the service impact, and message traffic is currently flowing normally with no significant queue build-up observed. The vast majority of messages are being processed successfully.

We continue to monitor the situation closely and remain in regular contact with our network provider throughout the recovery process.

We will provide further updates as additional information becomes available.
We sincerely apologize for any inconvenience this incident may have caused and appreciate your patience and understanding.
Oct 20, 13:58 CEST
Update - We are continuing to investigate this issue.
Oct 20, 13:19 CEST
Update - We have identified additional customer impact.
This issue also impacts AddressLookup.
Customers may experience slow service performance or timeouts..
We are actively working to mitigate the impact and will provide further updates shortly
Oct 20, 12:00 CEST
Update - We have identified additional customer impact.
This issue also impacts traffic to destinations in Norway.
Customers may experience delays with SMS delivery (MO, MT, and DLRs) towards both Sweden and Norway.
We are actively working to mitigate the impact and will provide further updates shortly
Oct 20, 11:15 CEST
Investigating - We are currently investigating an issue affecting message traffic.

Customers may experience delays in the processing and delivery of SMS traffic, including Mobile Originated (MO), Mobile Terminated (MT), and Delivery Receipts (DLRs).

Our teams are actively working with an external network provider to identify the root cause and mitigate the impact.
Measures have already been implemented to improve service performance while the investigation continues.

At this time, the impact is limited to desinations towards Sweden.

We will provide further updates as soon as additional information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
Oct 20, 10:54 CEST
WhatsApp Unscheduled Service Disturbance
Resolved - Dear Customer/Partner,

We would like to inform you about a service disruption that affected WhatsApp services.

Start Date & Time: 2026-10-20 10:00 CEST
End Date & Time: 2026-10-20 12:00 CEST

Impact: Customers may have experienced delays in sending and receiving WhatsApp messages during the affected period.

The issue has been identified and resolved, and service functionality has returned to normal.

We apologize for any inconvenience this may have caused.
Oct 20, 10:00 CEST
[UK][O2] Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:30 CEST
Scheduled - Dear Customer / Partner,

Please be aware of the maintenance window planned by the operator O2 in United Kingdom.
Start Time: 2026-10-19 23:30 CEST
End Time: 2026-10-20 07:00 CEST

Affected services:

Mobile Terminated (MT)
Mobile Originated (MO)
Delivery Reports (DLRs)

Impact: During the maintenance window, customers may experience brief intermittent interruptions in messaging services. This may result in short delays in message delivery and delivery report processing. Service is expected to automatically recover within a few moments after the connection is restored.


If you have any questions or concerns, please feel free to contact our local support team.
Oct 14, 16:06 CEST

Oct 19, 2026

[Norway][Telia] Unscheduled disturbance
Resolved - Dear Customer / Partner,

Please be aware that we experienced a temporary disturbance affecting traffic towards Telia in Norway.

Start Date & Time: 19 October 2026, 23:45 CEST
End Date & Time: 20 October 2026, 00:00 CEST
Affected Services: MT messages / Delivery Reports
Issue: MT messages and Delivery Reports were temporarily delayed.

The issue has been resolved for now, and no further disruptions have been observed. We will continue to monitor the situation.
Oct 19, 23:30 CEST
[Italy][TIM Sparkle] Unscheduled disturbance
Resolved - Dear Customer / Partner,

For your information, the disturbance towards TIM Sparkle in Italy has been resolved.

Start Date & Time: Start Date & Time: 2026-10-19 17:30 CEST
End Date & Time: Start Date & Time: 2026-10-19 20:30 CEST

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Oct 19, 22:32 CEST
Monitoring - Dear Customer / Partner,

The impact is no longer present, TIM Sparkle connections will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Oct 19, 20:30 CEST
Investigating - Dear Customer / Partner,

Please be aware that there is a disturbance towards TIM Sparkle in Italy.

Start Date & Time: 2026-10-19 17:30 CEST

Affected service: SMS traffic
Impact: Mobile Originated (MO) messages sent from Italian handsets to TIM long numbers may be delayed or missing.

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Oct 19, 18:20 CEST
[Belgium] Planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:00 CEST
Scheduled - Dear Customer / Partner,

Please be aware of the maintenance window planned by Belgian Operators.

Start Date & Time: 2026-10-19 00:01 CEST
End Date & Time: 2026-10-19 02:00 CEST
Affected Product: SMS

We have received notification regarding a scheduled maintenance activity. During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.

Please be advised that this impact is limited to the mentioned products; all other traffic and systems are unaffected by this activity.

If you have any questions or concerns, please feel free to contact our local support team.
Oct 14, 12:19 CEST
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