All Systems Operational
CGI ? Operational
90 days ago
99.99 % uptime
Today
API n-eu.linkmobility.io Operational
90 days ago
99.98 % uptime
Today
API c-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API s-eu.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API no.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API deb.linkmobility.io Operational
90 days ago
100.0 % uptime
Today
API wsx.sp247.net Operational
90 days ago
100.0 % uptime
Today
SMS MO ? Operational
90 days ago
100.0 % uptime
Today
SMS MT ? Operational
90 days ago
100.0 % uptime
Today
DLR ? Operational
90 days ago
100.0 % uptime
Today
OTT Channels ? Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
CHARGING Operational
90 days ago
100.0 % uptime
Today
MyLink Operational
90 days ago
99.98 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Contacts Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
99.92 % uptime
Today
Link Multi-Channel Operational
Whatsapp Operational
SMSAPI Operational
Webpage - www.smsapi.se Operational
Customer portal - portal.smsapi.se Operational
API - api.smsapi.se Operational
SMS MT ? Operational
SMS MO ? Operational
DLR ? Operational
Operators - Link Countries Operational
Sweden Operational
Norway Operational
United Kingdom Operational
Denmark Operational
Germany Operational
Latvia Operational
Estonia Operational
Spain Operational
Romania Operational
Finland Operational
Bulgaria Operational
Poland Operational
France Operational
Italy Operational
Operators - rest of the world Operational
Europe Operational
Africa Operational
Americas Operational
Asia Operational
Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
LINK Mobility firewall maintenance on March 8th 22:00-24:00 CET

Services impacted:

SMPP API (Service responsible for sending and receiving messages):
The following endpoints will be unavailable:
- smpp2.sp247.net
- smpp4.sp247.net

To ensure delivery during the work, make sure you are connected to one of these SMPP endpoints that are not impacted:
- smpp1.sp247.net
- smpp3.sp247.net

WS Service`s (Customer Platform - Both portal and API's will be unavailable)
The following endpoints will be unavailable:
- ws2.sp247.net
- admin.linkmobility.com

Portal and api's will still be available on these URL's:
- ws1.sp247.net
- admin2.linkmobility.com


We apologize for the inconvenience. If you have any questions or concerns, please contact support.
Posted on Feb 25, 14:15 CET
Platform: CGI SMSC and CommonLayer

Service: All

Customer Impact: Configuration will be read-only during the maintenance (customers can't change the configuration by themselves)

Customers affected: All

Impact severity (P1/P2/P3): P3

Start: 2021-03-09 01:00 CET
End: 2021-03-09 05:00 CET

Maintenance description: Upgrading Database to the latest version. No changes will be supported during the migration, but reading configuration should be supported all the time.
Posted on Feb 15, 18:04 CET
LINK Mobility would like to inform you about planned maintenance on wsx.sp247.net endpoint at Mar 16, 2021, 1:00 AM–5:00 AM CET.
During this time period following incidents can be experienced: No access to the system via the Tele2 endpoint wsx.sp247.net, but endpoint via Global Connect will be available. DNS will be updated to avoid most customer problems, but some customers may have hardcoded IP-numbers, etc.
Other domains that are affected: cpn.is, cpgn.is
Maintenance description: There will be a break for a couple minutes when the old load balancer is taken offline and the new load balancer is starting.

We apologize for the inconvenience. If you have any questions please refer to your respectable support department.
Posted on Feb 2, 08:06 CET
Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021
Completed - The scheduled maintenance has been completed.
Mar 2, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:00 CET
Scheduled - Platform: myLINK/CSP

Customer Impact: Platform might become unavailable for a short period during maintenance.

Customers affected: All myLINK customers

When
Start: 02.03.2021 22:00 CET
End: 02.03.2021 23.30 CET

Maintenance description: Upgrading System to the next version. During maintenance work, access to the platform may be difficult or unavailable in a short period of time.
Feb 23, 13:05 CET
Completed - The scheduled maintenance has been completed.
Mar 2, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:00 CET
Scheduled - LINK Mobility would like to inform you about planned maintenance on wsx.sp247.net endpoint at Mar 02, 2021, 1:00 AM–5:00 AM CET.
During this time period following incidents can be experienced: No access to the system via the Global Connect endpoint wsx.sp247.net, but endpoint via Tele2 will be available. DNS will be updated to avoid most customer problems, but some customers may have hardcoded IP-numbers, etc.
Other domains that are affected: cpn.is, cpgn.is
Maintenance description: There will be a break for a couple minutes when the old load balancer is taken offline and the new load balancer is starting.

We apologize for the inconvenience. If you have any questions please refer to your respectable support department.
Feb 2, 08:03 CET
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - We would like to notify you that the disturbance is now closed. If you experience any further problems do not hesitate to contact your local support.
Feb 26, 12:11 CET
Investigating - We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience issues while trying to connect to
n-eu.linkmobility.io

Be advised that if you're using the affected address you can temporarily change it to one of these:
c-eu.linkmobility.io
s-eu.linkmobility.io
no.linkmobility.io
deb.linkmobility.io
wsx.sp247.net

We plan to send you an update when new information is available.
Feb 26, 11:54 CET
Feb 25, 2021

No incidents reported.

Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:00 CET
Scheduled - Dear Customer/Partner,



The operator Hi3G have a planned service release window 2021-02-23 at 22:00 CET until 2021-02-24 at 02:00 CET. During the release disturbance in our premium service is expected.



We recommend that you resend any failed requests after this period.



Affected services:



Premium Messages to Hi3G Sweden and Danish subscribers - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive.
Standard messages are not impacted by this work.
Feb 22, 12:00 CET
Feb 23, 2021
Feb 22, 2021
Completed - The scheduled maintenance has been completed.
Feb 22, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 CET
Scheduled - Dear Customer/Partner,

The operator Hi3G have a planned service release window 2021-02-21 at 22:00 CET until 2021-02-22 at 07:00 CET. During the release disturbance in our premium service is expected.

We recommend that you resend any failed requests after this period.

Affected services:

Premium Messages to Hi3G Sweden and Danish subscribers - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive.
Standard messages are not impacted by this work.
Feb 17, 16:42 CET
Feb 21, 2021
Feb 20, 2021

No incidents reported.

Feb 19, 2021
Resolved - For your information, the disturbance towards Telenor in Norway has been resolved.

Start Date & Time: 2021-02-18-10:00 CET
End Date & Time: 2021-02-19-15:00 CET

Info: The services have been restored.

This disruption originated within operator's network and we have received information from operator that the issue has been resolved.

We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Feb 19, 15:21 CET
Identified - Please be aware that there is currently a disturbance towards TELENOR in Norway.

Start Date & Time: 2021-02-18-10:00 CET/CEST
Affected service: Telenor subscribers do not receive response sms on some keywords to 2007.

Our engineers are currently investigating the incident and are in coordination with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Feb 18, 12:16 CET
Resolved - For your information, the disturbance towards Telia in Finland has been resolved.

Start Date & Time: 2021-02-19-11:14 CET
End Date & Time: 2021-02-19-12:10 CET

Info: The services have been restored. One message center connection was un-stable. We are sorry for any disturbance on your traffic.

This disruption originated within operator's network and we have received information from operator that the issue has been resolved.

We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Feb 19, 12:57 CET
Identified - Please be aware that there is currently a disturbance towards TELIA in Finland.

Start Date & Time: 2020-02-19-11:14 CET
Affected service: Telia is having connectivity issues that affect sending and receiving messages.

Our engineers are currently investigating the incident and are in coordination with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Feb 19, 12:40 CET
Feb 18, 2021
Feb 17, 2021

No incidents reported.