Dear Customer / Partner,
We would like to notify you about planned system maintenance.
Start: 2026-06-25 17:00 CEST
End: 2026-06-25 19:00 CEST
During the above window, we will perform an emergency maintenance activity related to our WhatsApp services. This activity is part of our ongoing efforts to ensure service reliability and long-term quality.
Service impact: No service disruption is expected. Our teams will be supervising the platform throughout the maintenance window.
While no impact is anticipated, work will be taking place in the background during this time.
If you have any questions or concerns, please contact your local support.
Posted on
Jun 25, 2026 - 17:00 CEST
Dear Customer / Partner,
Please be aware of the maintenance window planned by Belgian Operators.
Start Date & Time: 2026-07-13 00:01 CEST
End Date & Time: 2026-07-13 06:00 CEST
Affected Product: SMS
Link Mobility France has received notification regarding a scheduled maintenance activity. During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Posted on
Jul 10, 2026 - 11:38 CEST
Dear Customer / Partner,
We would like to notify you about planned system maintenance.
Platform: MyLINK 2.0 Portal
Impact: The portal may be unavailable or experience reduced performance during the maintenance period.
Customers affected: All customers using the portal
Start: 20-07-2026 20:00 CEST
End: 20-07-2026 21:30 CEST
Maintenance description: Upgrading System to the next version.
During maintenance work, access to the platform may be difficult or unavailable for a short period of time.
We apologize for the inconvenience.
Posted on
Jul 07, 2026 - 15:49 CEST
Dear Customer / Partner,
Please be aware of the maintenance window planned by Bouygues in France.
Start Date & Time: 2026-07-23 10:00 CEST
End Date & Time: 2026-07-23 12:00 CEST
Affected services:
SMS.
Impact:
- Mobile Terminated (MT) messages may be delayed.
- Mobile Originated (MO) messages may be delayed.
- Delivery Reports (DLRs) may be delayed.
Link Mobility France has received notification regarding a scheduled maintenance activity.
During that time you might notice some delay in the delivery of the SMS. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Posted on
Jul 10, 2026 - 15:24 CEST
Dear Customer / Partner,
Please be aware of the maintenance window planned by Telenor in France.
Start Date & Time: 2026-08-06 00:00 CEST
End Date & Time: 2026-08-06 06:00 CEST
Affected services:
SMS.
Impact:
- Mobile Terminated (MT) messages may be delayed.
- Mobile Originated (MO) messages may be delayed.
- Delivery Reports (DLRs) may be delayed.
Link Mobility France has received notification regarding a scheduled maintenance activity.
During that time you might notice some delay in the delivery of the SMS. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Posted on
Jun 23, 2026 - 13:47 CEST
In collaboration with our internet service provider, planned network maintenance activities will be performed to further enhance the resilience of our connectivity infrastructure. The implementation activities will be carried out by our infrastructure partner, while LINK Mobility teams will actively monitor, validate, and coordinate all activities throughout the maintenance window.
Maintenance Window
15 August 2026, 00:00 – 04:00 CEST
What is being done?
Following the incident experienced in June 2026, our infrastructure partner will perform corrective activities designed to restore the intended active-active routing configuration and validate automated failover capabilities across redundant network paths. LINK Mobility engineering and operations teams will monitor the activity and verify the results throughout the maintenance window.
Affected Services
The following services may be affected during the maintenance window:
- API n-eu.linkmobility.io
- API c-eu.linkmobility.io
- API s-eu.linkmobility.io
Potential Impact
No prolonged service interruption is expected. However, during routing failover tests, customers may experience brief connectivity disruptions, increased latency, or temporary interruptions while network traffic converges between redundant network paths. Any impact is expected to be short-lived.
Mitigation Measures
- Dedicated engineering teams from both organizations will monitor the environment throughout the activity.
- Continuous validation and testing will be performed during each implementation phase.
- LINK Mobility Service Monitoring and Incident Response teams will be actively engaged for the duration of the maintenance window.
- Communication channels between LINK Mobility and the infrastructure provider will remain active throughout the activity to ensure rapid response to any issues identified.
- The endpoint wsx.sp247.net will remain fully operational throughout the maintenance window and can be used as an alternative endpoint if required.
We will provide updates throughout the maintenance window and confirm once all activities have been successfully completed.
If you have any questions, please contact your local support department.
Posted on
Jul 10, 2026 - 14:55 CEST