[CGI] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues do not hesitate to contact your local support.
Thank you for your patience and understanding.

Posted Oct 09, 2024 - 12:43 CEST

Monitoring

Connection to the affected endpoint is back online, we are monitoring the results.

Posted Oct 09, 2024 - 11:25 CEST

Investigating

Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.

Impact: Customers can’t reach the following endpoints. These endpoints are used to send messages and configure Gates and Keywords:

n-eu.linkmobility.io

Be advised that if you're using the affected address you can temporarily change it to one of the following:

c-eu.linkmobility.io
s-eu.linkmobility.io
no.linkmobility.io
wsx.sp247.net

We plan to send you an update within 2 hours or earlier if new information is available.
We apologize for the inconvenience.

Posted Oct 09, 2024 - 10:58 CEST

This incident affected: CGI (API n-eu.linkmobility.io).