Duplicate Messages Issue in MyLINK - WhatsApp Channel

Incident Report for Link Mobility

Identified

Recently, we've observed an issue with some duplicate messages being sent through the MyLINK - WhatsApp channel. Our team is actively investigating the cause, and customers impacted by this will be reached out to by our support team.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue.

Posted Apr 09, 2025 - 11:41 CEST

This incident affects: MyLINK API's (WhatsApp).