[GW2] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to inform you about an unscheduled system disruption that occurred between 17:11 CEST and 17:40 CEST on the 14th of October 2025, affecting message delivery for GW2/Link Engage.

Affected services:
Message sending via GW2/Link Engage

Impact:
All messages sent during the mentioned timeframe were delayed.

The root cause has been identified, and the issue has since been resolved.

We apologise for any inconvenience this may have caused and appreciate your understanding.

Posted Oct 14, 2025 - 17:11 CEST