A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2026 - 17:26 CEST
Investigating
Dear Customer / Partner,
Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana.
Start Date & Time: 2026-09-10 15:33 CEST
Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs)
Impact:
Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing
Our engineers are actively investigating the issue and are in direct contact with the operator.
We apologize for the inconvenience and will provide further updates as soon as they become available.
Posted Sep 10, 2026 - 15:37 CEST
This incident affected: Operators - Rest of the world (Americas).