[Xenioo] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear valued Customer/Partner,

We would like to inform you about an unscheduled system disruption that occurred between 14:46 CEST on the 10th of October 2025 and 14:59 CEST on the same day.

Affected services:
Chatbot conversations

Impact:
Chatbot conversations were unavailable for the time being

The root cause has been identified, and the issue has since been resolved.

We apologise for any inconvenience this may have caused and appreciate your understanding

Posted Oct 10, 2025 - 14:46 CEST