[MyLINK Payment] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

This incident has been resolved.
Posted Mar 26, 2026 - 12:08 CET

Update

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues, do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Mar 26, 2026 - 12:08 CET

Update

Dear Customer / Partner,

The system remains stable, and we are not observing any issues with MyLINK Payment services at this time.

We continue to closely monitor the platform to ensure ongoing stability.

We will provide a further update as new information becomes available.
Posted Mar 26, 2026 - 00:38 CET

Monitoring

Dear Customer / Partner,

The impact is no longer present, MyLINK Payment services will remain under close observation for the next several hours.
We plan to send you an update when new information is available.

We apologize for the inconvenience.
Posted Mar 25, 2026 - 16:48 CET

Investigating

Dear Customer / Partner,
Please be aware that there is currently a disturbance affecting the MyLINK Payment services.

Start Date & Time: 2026-03-25 09:00 CET

Issue: The mobileinvoice.linkmobility.com platform is experiencing degraded performance and may be unresponsive.
Customers may experience issues when attempting to send messages (before submission).
Message delivery is not affected once a message has been successfully submitted.

Our technical team is actively investigating the issue and working to resolve it as quickly as possible.

We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Posted Mar 25, 2026 - 15:09 CET
This incident affected: MyLINK Payment (Mobile Invoice) (MyLINK Payment (Mobile Invoice)).