[France][Orange] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays, do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Apr 02, 2026 - 16:17 CEST

Monitoring

Dear Customer / Partner,

The impact is no longer present. Orange in France will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Posted Apr 02, 2026 - 14:50 CEST

Investigating

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Orange in France.

Start Date & Time: 2026-04-02 12:19 CEST
Affected service: SMS, Delivery Reports
Issue: Mobile-originated, mobile-terminated messages and delivery reports are experiencing delays or are not being delivered.

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Posted Apr 02, 2026 - 12:37 CEST
This incident affected: Operators - Europe (France) and Link Mobility France (SMS Platform).