We would like to notify you that the disturbance is now closed.
If you experience any further issues do not hesitate to contact your local support. Thank you for your patience and understanding.
Posted Mar 16, 2026 - 17:00 CET
Monitoring
Dear Customer / Partner,
The impact is no longer present, MyLink Connect will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Posted Mar 16, 2026 - 14:58 CET
Identified
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start Date & Time: 2026-03-16 13:13 CET
Impact: Some customers are currently unable to publish or update their WhatsApp bots. Onboarding of new bots and updating existing ones might be delayed for some customers.
Please note that the message processing remains fully operational.
We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your understanding.
Posted Mar 16, 2026 - 13:39 CET
This incident affected: MyLINK Connect (Xenioo) (America, Europe).