[Bulgaria][Vivacom] Unscheduled Disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Mar 07, 2026 - 21:40 CET

Monitoring

Dear Customer / Partner,

The impact is no longer present, Vivacom in Bulgaria will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Posted Mar 07, 2026 - 19:38 CET

Investigating

Dear Customer / Partner,

Please be aware that we are currently experiencing a delivery issue in Bulgaria with operator Vivacom.

Start Date & Time: 2026-03-07 18:02 CET
Affected Services: SMS MT, SMS MO, DLR
Impact: Delayed MT messages / Delayed MO messages / Missing delivery receipts / Late delivery receipts

Our engineers are investigating the issue and are in close contact with the operator.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Posted Mar 07, 2026 - 19:08 CET
This incident affected: Operators - Europe (Bulgaria).