We would like to inform you that the disturbance has now been resolved.
Should you encounter any further issues, please do not hesitate to contact your local support. Thank you for your patience and understanding.
Posted Dec 11, 2025 - 11:45 CET
Monitoring
Dear Customer / Partner,
The impact is no longer present. InTouch platform will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Posted Dec 11, 2025 - 09:44 CET
Investigating
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers may encounter problems sending SMS messages through the API
We will provide an update as soon as new information becomes available. We apologize for the inconvenience caused.
Posted Dec 11, 2025 - 09:22 CET
This incident affected: MyLINK LookUp (InTouch) (Link InTouch SMS API).