[Xenioo] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance on Xenioo Bots and WhatsApp.

Start Date & Time: 2025-12-09 11:30 CEST
End Date & Time: 2025-12-09 13:30 CEST

Impact: Customers may have experienced issues with publishing bots and running broadcasts. WhatsApp and Mobile Terminated messages were directly affected, and other channels may have been slowed.

Info: The services are back in operational state.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Posted Dec 09, 2025 - 11:00 CET