[MyLINK 2.0] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer/Partner,
We would like to inform you about an unscheduled system disruption that affected the MyLINK 2.0 platform.

Start Date and Time: 2026-03-23 00:14 CET
End Date and Time: 2026-03-23 00:23 CET

Affected Services:
- Mobile Terminated messages
- Mobile Originated messages
- WhatsApp
- Email
- MyLink Portal

Impact: Traffic was not being processed, and the MyLINK 2.0 portal was not available.

We apologize for any inconvenience this may have caused.
Posted Mar 23, 2026 - 00:14 CET