[ViaNett] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Jul 05, 2026 - 13:25 CEST

Monitoring

Dear Customer / Partner,

The impact is no longer present; the services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Posted Jul 05, 2026 - 11:03 CEST

Investigating

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform.

Impact: Customers may experience temporary difficulties accessing our websites and related services, or encounter general system instability.

Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once the service is fully restored.

We apologize for the inconvenience caused.
Posted Jul 04, 2026 - 22:23 CEST
This incident affected: Legacy Platform Suite (ViaNett).