[Sweden][Denmark] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to inform you that the disturbance affecting traffic towards Telia in Denmark and Sweden has now been resolved.

The disruption originated within the operator’s network, and we have received confirmation from the operator that the issue has been resolved.

We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Posted Dec 10, 2025 - 12:10 CET

Monitoring

Dear Customer / Partner,

We have implemented a workaround for traffic sent towards Telia in Sweden and Denmark, which has reduced the impact on message delivery.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.
Posted Dec 09, 2025 - 21:13 CET

Update

Dear Customer / Partner,

After investigation, the issue has been identified as on the operator Telia's side.
Please note that the impact is still present.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.
Posted Dec 09, 2025 - 19:57 CET

Investigating

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience Mobile Terminated message delays towards Sweden and Denmark.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.
Posted Dec 09, 2025 - 19:23 CET
This incident affected: Operators - Europe (Denmark, Sweden) and CGI (SMS MT).