Please be informed that the service disturbance affecting traffic towards NRJ in France has ended.
Start date & time: 2025-12-10 04:40 CET End date & time: 2025-12-10 05:50 CET
Affected service: SMS traffic Issue experienced: Delayed or missing MT, MO, and DLRs
Info: The services are back in operational state.
We apologize for any inconvenience this may have caused and thank you for your understanding.
Posted Dec 10, 2025 - 08:26 CET
Monitoring
Dear Customer / Partner,
Please be informed that the service disturbance affecting traffic towards NRJ in France has ended.
Start date & time: 2025-12-10 04:40 CET End date & time: 2025-12-10 05:50 CET Affected service: SMS traffic Issue experienced: Delayed or missing MT, MO, and DLRs
The service is now operating normally. We continue to monitor the situation to ensure full stability.
We apologize for any inconvenience this may have caused and thank you for your understanding.
Posted Dec 10, 2025 - 06:19 CET
Investigating
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards NRJ in France. Start Date & Time: 2025-12-10 04 :40 CET Affected service: SMS Traffic Issue: Delayed or missing MT, MO, and DLRs
Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Posted Dec 10, 2025 - 05:50 CET
This incident affected: Operators - Europe (France).