[GW2] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays, do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Jun 19, 2026 - 20:37 CEST

Monitoring

Dear Customer / Partner,

The impact is no longer present; the services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Posted Jun 19, 2026 - 18:26 CEST

Investigating

Dear Customer/Partner,

We would like to inform you of an unplanned service disruption affecting the GW2 platform, caused by an external network connectivity issue.

Start time: 2026-06-19 12:09 CEST

Affected Services: - SMS Mobile Terminated (MT) - SMS Delivery Reports (DLR)
Impact: Customers may experience delays or missing Mobile Terminated (MT) messages and delivery reports.

Thank you for your understanding and patience.
Posted Jun 19, 2026 - 16:17 CEST
This incident affected: GW2 (SMS Traffic).