[WhatsApp] Unscheduled disturbance

Incident Report for Link Mobility

Resolved

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
Posted Apr 01, 2026 - 12:22 CEST

Monitoring

Dear Customer / Partner,

The impact is no longer present, WhatsApp services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
Posted Apr 01, 2026 - 10:00 CEST

Investigating

Dear Customer/Partner,

We would like to inform you of an ongoing disruption affecting WhatsApp services.

Start Date & Time: 2026-04-01 08:34 CET

Impact: Customers may experience issues with sending messages via WhatsApp Services.

Our teams are actively working to resolve the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Apr 01, 2026 - 09:24 CEST
This incident affected: Link Multi-Channel (Whatsapp).