Resolved -
Dear Customer/Partner,
We are pleased to inform you that the issue has now been resolved. If you experience any further problems, please contact your local support team.
Thank you for your patience and understanding.
Oct 24, 19:25 CEST
Monitoring -
Dear Customer / Partner,
The impact is no longer present, the platform will remain under close observation for the next 4 hours.
We apologize for the inconvenience caused.
Oct 24, 14:56 CEST
Identified -
Dear Customer / Partner,
We are actively working on a resolution for the issue impacting a limited segment of our customers. It appears that users connecting from Norway to our n-eu.linkmobility.io endpoint may encounter intermittent connectivity issues, potentially resulting in 50X or 40X errors. Our team is investigating the root cause, which seems to be related to network connectivity variations from Norway.
We plan to send you an update when new information is available.
We apologize for the inconvenience.
Oct 24, 09:46 CEST
Update -
Dear Customer / Partner,
The disturbance is still ongoing and we are continuing to find the cause of it.
We plan to send you an update immediately when new information is available.
We apologize for the inconvenience.
Oct 24, 02:34 CEST
Investigating -
Dear Customer / Partner,
The disturbance is still ongoing and we are continuing to find the cause of it.
We plan to send you an update immediately when new information is available.
We apologize for the inconvenience.
Oct 23, 21:51 CEST
Identified -
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
It appears that customers connecting from Norway to our n-eu.linkmobility.io endpoint may experience difficulties, including 50X or 40X errors. This issue seems to be caused by intermittent connectivity problems on the Internet when connecting from Norway.
As a temporary solution, we recommend customers to connect to one of the following endpoints:
- c-eu.linkmobility.io
- wsx.sp247.net
We apologize for the inconvenience caused.
Oct 23, 15:59 CEST