Investigating - Dear Customer / Partner,
Please be aware that there is currently a service disruption towards TDC in Denmark.
Start Date & Time: 2025-06-11 02:50 CEST
Affected services:
- Mobile Terminated (MT) messaging.
- Mobile Originated (MO) messaging.
- Delivery Reports (DLRs).
Issue: MT and MO messages may be delayed or not delivered, and corresponding delivery reports may also be delayed or missing.
LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Jun 11, 2025 - 04:51 CEST
Please be aware that there is currently a service disruption towards TDC in Denmark.
Start Date & Time: 2025-06-11 02:50 CEST
Affected services:
- Mobile Terminated (MT) messaging.
- Mobile Originated (MO) messaging.
- Delivery Reports (DLRs).
Issue: MT and MO messages may be delayed or not delivered, and corresponding delivery reports may also be delayed or missing.
LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.
Jun 11, 2025 - 04:51 CEST
Update - Dear Valued Customer/Partner,
We would like to inform you that repair work is still in progress.
Our team is actively working on resolving the issue, and we will share further updates as soon as possible.
Please note that message logs in the portal may continue to experience delays or intermittent access during this time.
We sincerely apologize for the inconvenience and appreciate your continued patience
May 29, 2025 - 09:25 CEST
We would like to inform you that repair work is still in progress.
Our team is actively working on resolving the issue, and we will share further updates as soon as possible.
Please note that message logs in the portal may continue to experience delays or intermittent access during this time.
We sincerely apologize for the inconvenience and appreciate your continued patience
May 29, 2025 - 09:25 CEST
Update - Dear valued Customer/Partner,
We would like to inform you that we are actively working on resolving the current issue.
Further updates will be provided as they become available.
In the meantime, please note that the message logs in the portal may continue to be delayed or intermittently accessible.
We apologize for the inconvenience, and thank you for your continued patience.
May 28, 2025 - 20:17 CEST
We would like to inform you that we are actively working on resolving the current issue.
Further updates will be provided as they become available.
In the meantime, please note that the message logs in the portal may continue to be delayed or intermittently accessible.
We apologize for the inconvenience, and thank you for your continued patience.
May 28, 2025 - 20:17 CEST
Identified - Dear valued Customer/Partner,
We would like to provide you with an update regarding the ongoing issue affecting the MyLINK 1.0 portal.
The root cause of the issue has been identified. Our technical team is currently working on implementing a fix to restore full functionality.
We will keep you informed and share further updates as progress is made.
We apologize for the inconvenience, and thank you for your continued patience.
May 28, 2025 - 14:44 CEST
We would like to provide you with an update regarding the ongoing issue affecting the MyLINK 1.0 portal.
The root cause of the issue has been identified. Our technical team is currently working on implementing a fix to restore full functionality.
We will keep you informed and share further updates as progress is made.
We apologize for the inconvenience, and thank you for your continued patience.
May 28, 2025 - 14:44 CEST
Investigating - Dear valued Customer/Partner,
We're informing you about an unscheduled system disruption on the MyLink 1.0 platform. Our team is currently investigating the root cause and working to restore normal functionality.
Affected services:
- Web Portal
-Insights
Impact:
Some delivered SMS messages are incorrectly displayed as “Pending” in the MyLINK 1.0 portal.
Please note that Delivery Reports have been correctly returned, and message delivery was not affected. The issue is limited to the visual status in the customer interface.
The exact timeframe is under investigation.
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
May 28, 2025 - 09:59 CEST
We're informing you about an unscheduled system disruption on the MyLink 1.0 platform. Our team is currently investigating the root cause and working to restore normal functionality.
Affected services:
- Web Portal
-Insights
Impact:
Some delivered SMS messages are incorrectly displayed as “Pending” in the MyLINK 1.0 portal.
Please note that Delivery Reports have been correctly returned, and message delivery was not affected. The issue is limited to the visual status in the customer interface.
The exact timeframe is under investigation.
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
May 28, 2025 - 09:59 CEST
CGI
?
Operational
API n-eu.linkmobility.io
Operational
API c-eu.linkmobility.io
Operational
API s-eu.linkmobility.io
Operational
API no.linkmobility.io
Operational
API *.sp247.net
Operational
SMS MO
?
Operational
SMS MT
?
Operational
DLR
?
Operational
OTT Channels
?
Operational
CHARGING
Operational
Xenioo
Operational
MyLINK API's
Operational
SMS api.linkmobility.com
Operational
SMS Mobile Originated (MO)
Operational
SMS Mobile Terminated (MT)
Operational
SMS Delivery Report (DLR)
Operational
RCS
Operational
WhatsApp
Operational
Email REST API
Operational
Email SMTP
Operational
MyLINK Portal
Operational
Web Portal
Operational
Statistics
Operational
Message Logs
Operational
Credentials Management
Operational
Callback Management
Operational
Keyword Management
Operational
Number Management
Operational
Provisioning
Operational
Login Method
Operational
Email
Operational
MyLINK Connect (Xenioo)
Operational
America
Operational
Europe
Operational
Version 1 (Legacy)
Operational
Channel Delivery
Operational
MyLINK Engage (linkmobility.eu)
?
Operational
api.linkmobility.eu
Operational
ftp.linkmobility.eu
Operational
mail.linkmobility.eu
Operational
smpp.linkmobility.eu
Operational
app.linkmobility.eu
Operational
go.linkmobility.eu
Operational
forms.linkmobility.eu
Operational
SMS MO
Operational
SMS MT
Operational
DLR
Operational
MyLINK Payment (Mobile Invoice)
Operational
MyLINK LookUp (InTouch)
Operational
Link InTouch SMS API
Operational
Link InTouch Web
Operational
Link InTouch Lookup API
Operational
GW2
Operational
SMS Traffic
Operational
Network/ISP
Operational
LINK Engage
Operational
Other
Operational
Link Multi-Channel
Operational
Whatsapp
Operational
RCS
Operational
Viber
Operational
Link Conversation
Operational
MyLINK Connect (Xenioo)
Operational
MarketingPlatform
Operational
Application
Operational
API
Operational
Connector
Operational
Flow
Operational
Segmentation
Operational
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
MyLink
?
Degraded Performance
Messages
Operational
Insights
Degraded Performance
Contacts
Operational
Web Portal
Degraded Performance
SMSAPI BG
?
Operational
Webpage - www.smsapi.bg
Operational
Customer portal - portal.smsapi.bg
Operational
API - api.smsapi.bg
Operational
SMS MT
?
Operational
SMS MO
?
Operational
DLR
?
Operational
SMSAPI RO
Operational
Webpage - www.smsapi.ro
Operational
Customer portal - portal.smsapi.ro
Operational
API - api.smsapi.ro
Operational
SMS MT
Operational
SMS MO
Operational
DLR
Operational
Salesforce Marketing Cloud Connector
Operational
SMS Part
Operational
RICH SMS
Operational
URL Shortener
Operational
Application
Operational
Umbrella
Operational
General
Operational
SMS Inbox
Operational
Push
Operational
Permission
Operational
Subscription
Operational
WebSMS
?
Operational
api.websms.com
Operational
ftp.websms.com
Operational
mail.websms.com
Operational
smpp.websms.com
Operational
app.websms.com
Operational
forms.websms.com
Operational
SMS MO
Operational
SMS MT
Operational
DLR
Operational
ViaNett
Operational
Legacy connections and portals
Operational
NEXT
Operational
Operators - Link Countries
Major Outage
Austria
Operational
Bulgaria
Operational
Denmark
Major Outage
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Norway
Operational
Poland
Operational
Romania
Operational
Spain
Operational
Sweden
Operational
United Kingdom
Operational
Operators - rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
MyLINK Connect (Xenioo) Maintenance – 22 June 2025 Jun 22, 2025 18:00-20:00 CEST
Dear Customer / Partner,
Please be advised that a planned maintenance window for MyLINK Connect (Xenioo) has been scheduled as follows:
Start Date & Time: 22 June 2025, 18:00 CEST
End Date & Time: 22 June 2025, 20:00 CEST
During this time, MyLINK Connect (Xenioo) Europe Hosts and all related services and components (including Channel Delivery, Chatbots, and others) will be unavailable for a period of up to 1 hour within the specified timeframe.
We apologize for any inconvenience this may cause.
Should you have any questions or require further assistance, please do not hesitate to contact our support team.
Thank you for your understanding and continued partnership.
Posted on Jun 04, 2025 - 11:58 CEST
Please be advised that a planned maintenance window for MyLINK Connect (Xenioo) has been scheduled as follows:
Start Date & Time: 22 June 2025, 18:00 CEST
End Date & Time: 22 June 2025, 20:00 CEST
During this time, MyLINK Connect (Xenioo) Europe Hosts and all related services and components (including Channel Delivery, Chatbots, and others) will be unavailable for a period of up to 1 hour within the specified timeframe.
We apologize for any inconvenience this may cause.
Should you have any questions or require further assistance, please do not hesitate to contact our support team.
Thank you for your understanding and continued partnership.
Posted on Jun 04, 2025 - 11:58 CEST