Identified - Recently, we've observed an issue with some duplicate messages being sent through the MyLINK - WhatsApp channel. Our team is actively investigating the cause, and customers impacted by this will be reached out to by our support team.
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue.
Apr 09, 2025 - 11:41 CEST
CGI
?
Operational
90 days ago
99.98
% uptime
Today
API n-eu.linkmobility.io
Operational
90 days ago
99.99
% uptime
Today
API c-eu.linkmobility.io
Operational
90 days ago
99.94
% uptime
Today
API s-eu.linkmobility.io
Operational
90 days ago
99.94
% uptime
Today
API no.linkmobility.io
Operational
90 days ago
100.0
% uptime
Today
API *.sp247.net
Operational
90 days ago
100.0
% uptime
Today
SMS MO
?
Operational
90 days ago
100.0
% uptime
Today
SMS MT
?
Operational
90 days ago
100.0
% uptime
Today
DLR
?
Operational
90 days ago
100.0
% uptime
Today
OTT Channels
?
Operational
90 days ago
100.0
% uptime
Today
CHARGING
Operational
90 days ago
100.0
% uptime
Today
Xenioo
Operational
90 days ago
100.0
% uptime
Today
MyLINK API's
Operational
90 days ago
99.97
% uptime
Today
SMS api.linkmobility.com
Operational
90 days ago
100.0
% uptime
Today
SMS Mobile Originated (MO)
Operational
90 days ago
100.0
% uptime
Today
SMS Mobile Terminated (MT)
Operational
90 days ago
100.0
% uptime
Today
SMS Delivery Report (DLR)
Operational
90 days ago
99.93
% uptime
Today
RCS
Operational
90 days ago
99.96
% uptime
Today
WhatsApp
Operational
90 days ago
99.93
% uptime
Today
MyLINK Portal
Operational
90 days ago
99.95
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Message Logs
Operational
90 days ago
99.58
% uptime
Today
Credentials Management
Operational
90 days ago
100.0
% uptime
Today
Callback Management
Operational
90 days ago
100.0
% uptime
Today
Keyword Management
Operational
90 days ago
100.0
% uptime
Today
Number Management
Operational
90 days ago
100.0
% uptime
Today
Provisioning
Operational
90 days ago
100.0
% uptime
Today
Login Method
Operational
90 days ago
100.0
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
99.94
% uptime
Today
Cluster #1
Operational
90 days ago
99.98
% uptime
Today
App
Operational
90 days ago
100.0
% uptime
Today
App02
Operational
90 days ago
99.6
% uptime
Today
App03
Operational
90 days ago
100.0
% uptime
Today
Routing
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
MyLINK Engage (linkmobility.eu)
?
Operational
90 days ago
100.0
% uptime
Today
api.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
ftp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
mail.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
smpp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
app.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
go.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
forms.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
MyLINK Payment (Mobile Invoice)
Operational
90 days ago
100.0
% uptime
Today
MyLINK LookUp (InTouch)
Operational
90 days ago
100.0
% uptime
Today
Link InTouch SMS API
Operational
90 days ago
100.0
% uptime
Today
Link InTouch Web
Operational
90 days ago
100.0
% uptime
Today
Link InTouch Lookup API
Operational
90 days ago
100.0
% uptime
Today
GW2
Operational
90 days ago
100.0
% uptime
Today
SMS Traffic
Operational
90 days ago
100.0
% uptime
Today
Network/ISP
Operational
90 days ago
100.0
% uptime
Today
LINK Engage
Operational
90 days ago
100.0
% uptime
Today
Other
Operational
90 days ago
100.0
% uptime
Today
Link Multi-Channel
Operational
90 days ago
100.0
% uptime
Today
Whatsapp
Operational
90 days ago
100.0
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
Viber
Operational
90 days ago
100.0
% uptime
Today
Link Conversation
Operational
90 days ago
100.0
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
100.0
% uptime
Today
MarketingPlatform
Operational
90 days ago
100.0
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Connector
Operational
90 days ago
100.0
% uptime
Today
Flow
Operational
90 days ago
100.0
% uptime
Today
Segmentation
Operational
90 days ago
100.0
% uptime
Today
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
90 days ago
100.0
% uptime
Today
MyLink
?
Operational
90 days ago
100.0
% uptime
Today
Messages
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Contacts
Operational
90 days ago
100.0
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
SMSAPI BG
?
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
SMS MT
?
Operational
90 days ago
100.0
% uptime
Today
SMS MO
?
Operational
90 days ago
100.0
% uptime
Today
DLR
?
Operational
90 days ago
100.0
% uptime
Today
SMSAPI RO
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
Salesforce Marketing Cloud Connector
Operational
90 days ago
100.0
% uptime
Today
SMS Part
Operational
90 days ago
100.0
% uptime
Today
RICH SMS
Operational
90 days ago
100.0
% uptime
Today
URL Shortener
Operational
90 days ago
100.0
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
Umbrella
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
SMS Inbox
Operational
90 days ago
100.0
% uptime
Today
Push
Operational
90 days ago
100.0
% uptime
Today
Permission
Operational
90 days ago
100.0
% uptime
Today
Subscription
Operational
90 days ago
100.0
% uptime
Today
WebSMS
?
Operational
90 days ago
99.99
% uptime
Today
api.websms.com
Operational
90 days ago
100.0
% uptime
Today
ftp.websms.com
Operational
90 days ago
100.0
% uptime
Today
mail.websms.com
Operational
90 days ago
100.0
% uptime
Today
smpp.websms.com
Operational
90 days ago
100.0
% uptime
Today
app.websms.com
Operational
90 days ago
100.0
% uptime
Today
forms.websms.com
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
99.97
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
ViaNett
Operational
90 days ago
100.0
% uptime
Today
Legacy connections and portals
Operational
90 days ago
100.0
% uptime
Today
NEXT
Operational
90 days ago
100.0
% uptime
Today
Operators - Link Countries
Operational
Austria
Operational
Bulgaria
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Norway
Operational
Poland
Operational
Romania
Operational
Spain
Operational
Sweden
Operational
United Kingdom
Operational
Operators - rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Dear Customer / Partner, We would like to inform you about an unscheduled system disturbance that affected WhatsApp services. The issue was resolved, and the service functioned properly afterward.
Start Date & Time: 2025-04-03 23:11 CEST End Date & Time: 2025-04-03 23:17 CEST
Impact: Customers may have experienced issues with message delivery during the incident timeframe.
We apologize for the inconvenience caused.
Apr 3, 23:00 CEST
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Apr 3, 02:47 CEST
Monitoring -
Dear Customer / Partner,
The impact is no longer present, the connections will remain under close observation for the next 2 hours. We plan to send you an update when new information is available.
Apr 3, 00:37 CEST
Investigating -
Dear Customer / Partner,
Please be aware that the previously resolved disturbance towards Hi3G in Sweden and Denmark has reoccurred.
Start Date & Time: 2025-04-02 21:45 CEST Affected service: Mobile Terminated messages. Issue: Mobile Terminated messages may be delayed or undelivered.
Our engineers are actively investigating the recurrence and are in direct communication with the operator. We apologize for the inconvenience caused and will provide further updates as soon as more information becomes available.
Apr 2, 22:30 CEST
Resolved -
This incident has been resolved.
Apr 2, 20:57 CEST
Monitoring -
Dear Customer / Partner,
The impact is no longer present, the connections will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Apr 2, 19:25 CEST
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Hi3G in Sweden and Denmark. Start Date & Time: 2025-04-02 13:20 CEST Affected service: Mobile Terminated messages Issue: Mobile Terminated messages may be delayed or undelivered
Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Apr 2, 14:11 CEST
Completed -
The scheduled maintenance has been completed.
Apr 2, 05:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 CEST
Scheduled -
Dear Customer / Partner,
Please be advised that our Internet Service Provider intends to carry out internal maintenance within its network.
Start Date & Time: 2025-04-02 01:00 CEST End Date & Time: 2025-04-02 05:00 CEST
During this maintenance, these endpoints will not be available: smpp1.sp247.net smpp3.sp247.net
Impact: It will not be possible to send or receive messages on the impacted endpoints.
Be advised that if you're using the affected addresses you can temporarily change it to one of the following: smpp2.sp247.net smpp4.sp247.net c-eu.linkmobility.io s-eu.linkmobility.io n-eu.linkmobility.io
We apologize for the inconvenience caused. If you have any questions or concerns, please contact support.
Mar 14, 09:08 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Mar 27, 14:14 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, Email service on the Marketing Platform will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Mar 27, 12:18 CET
Investigating -
Dear Customer,
We would like to notify you about an unscheduled disturbance on MarketingPlatform. Impact: Users may experience delays in receiving email open and click event data.
Our engineers are currently investigating the incident We plan to send you an update within the next 2 hours or when new information is available. If you have any questions or concerns, please contact support.
Mar 27, 10:26 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Mar 27, 09:31 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, Ice in Norway will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Mar 27, 07:34 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Ice in Norway.
Start Date & Time: 2025-03-27 05:30 CET Affected service: Delivery Reports Issue: Delivery reports are delayed/missing
LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Mar 27, 06:37 CET